BJ's Wholesale Club

"i called to order 50Lbs rib cut on Tues for Wednesday pick up. Wed i drove 2 hours for pick up, they told me they didn’t have it. we made another order and they told us! we need to make another order for Friday pick up. there is nothing they can do at this point. when we made order we gave them phone number to call us, they never did. the customer service desk can’t do anything other than make another order for us. very bad customer service. i paid for member ship for this mess"

"I never have issues here! My issue is with the BJ's one mastercard. Do not believe the advertising. They say you get 10 cents off per gallon but thats not true. Gas price was 2.91 on 10/27/23 based on that the gas price should have been 2.81 with that card. After getting my receipt i saw that i was charged 2.84 instead. I called in to customer service and they are saying i got my .10 cents. The dude on the phone was taking the total gallons i got and multiplying that by 10%. This guves a whole different number than if i actually got .10 cents!! False advertising. Its not a huge different but the fact if the matter is if they are doing this to millions of people they are making a killing."

"I enjoyed my first visit here! I like the fact you can use coupons. Also, I just want to say the muffins are sooo super good. Fresh, huge, and oh so soft! I look forward to trying other bakery items here!"

"Tracie (wish I could remember the spelling) and team are awesome at picking and delivering orders to the car. BJs has such great product options. We price compare with Sam’s and buy so much here. So convenient! Inside the store is clean and well organized. I’ve never had a bad experience with staff and we’ve been members since they opened. Always a pleasure shopping at BJs!"

"BJs reminds me of a smaller Costco style club. They will have unique items. I appreciate the app that offers additional savings."