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Firestone Complete Auto Care
5020 Village Park Drive, Knightdale, North Carolina, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance store located at 5020 Village Park Drive in Knightdale, North Carolina. With a team of skilled technicians and top-of-the-line equipment, we offer a wide range of services to keep your vehicle running smoothly. From routine oil changes and tire rotations to more complex repairs, our experts are dedicated to providing high-quality service and ensuring the safety and reliability of your vehicle. Visit us today and experience the Firestone Complete Auto Care difference.
Photos of Firestone Complete Auto Care
5020 Village Park Dr, Knightdale, NC 27545, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
08:00 - 17:00
Reviews of Firestone Complete Auto Care
"Wait time is horrible, waited over an hour just for a tire repair and they didn’t even repair it, they touch my car after an hour to tell me I had to replace the tire, they only took 2 minutes to find out I had to replace the tire but took them an hour and 15 minutes to check my car, I was very disappointed. I can repair my own tire, but I was like let me go with a professional. Definitely not going back."
"I’ve been coming to this spot since it opened. It’s usually a pretty simple experience, but two weeks after getting an oils change. I began receiving a low engine oil pressure message. The person I spoke with said it might be a sensor. The diagnostic would take about an hour to a hour and a half. It was 3:45 they close at 7pm and I was informed they couldn’t look at it today. If you are going to go the appointment model (which has never been the case when I’ve gone there) then be clear about it. Also, don’t diagnose a car without first acknowledging you were the last to touch it."
"I had some grinding happening in my truck and wasn’t sure what it was, and I brought it up to Firestone because they are close by, and they were able to tell me what they thought the issue was. The area that needed fixed, they don’t specialize in, but it helped. They did a truck inspection and it only cost around $25, that included tire rotation. Will be back next time to order tires from them!"
"I was warmly welcomed at the door and quickly attended to. The staff was kind and pleasant. Car was serviced quicker than expected and all services were explained to me again at checkout. Bonus for also neatly putting back the spare tire in my trunk and accompanying tools. Overall great location, and very very close to home. Will be coming back again for future services."
"I had a very bad experience here! I bought a set of new tires got a small hole in one call the company only to find out that my tires never had warranty!!!! The very next week i got a gash is the other tire in the back so i was not ok with this because theres tires are not even a full 5 months old went to talk with the store told me there is nothing they can do even though i did not only spend the money there for a set of new tires i got 700 dollars of work done on my car in addition to getting new tires there. Also when i went to talk to the im was told that someone would be in touch with me i would receive a call back from the supervisor that I NEVER received!!! At that moment I knew i will never come back to this store they lost a very good customer. And i see the way they treat thier customers is a shame that i was not even important enough to give a call back. I advise no one to go here. One other thing i called customer service and they told me i can work it out with the store which tells me there is something they could have done they just chose not to!!! What a very bad experience i will never go back"
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