Bamboo Nails Spa,

5850 West Highway 74, Indian Trail, NC 28079

"I accidentally put the wrong amount tip which was a lot of money just for eyebrows waxing. The lady lied and said she refunded me when she didn't. I never got the return. Don't make the same mistake I did because they are not honest."

"I went to Bamboo Nails on November 1st, 2023 to get my acrylic nails removed and polish my natural nail. I went with my grandmother at about 4pm and she wanted a pedicure done. It was extremely busy that day so me and her were understanding with the wait time. After about 30 minutes they took my grandmother. Many walk ins came in after me and were treated almost immediately. I was the last to be treated while many people after me were getting treated but I tried to be understanding because I did have to soak in acetone. Once I was finally treated, my grandmother was already done. The manager/owner Lily set up the acetone and had me soak and worked on others which is 100% fine but I was left to soak for almost 2 hours. It wasn’t until everyone in the spa left I was finally treated. A nice young man named Cody try to help me feel better and finish up my nails for me while the manager Lily left. She told him to give me a $5 discount. I didn’t end up leaving the spa until 7:15pm. To put the cherry on top, I woke up today (the 2nd) with Chemical Burns on my hands. I went back to the spa today and asked for a refund but I was told BY THE MANAGER, that this is normal and I can’t have a refund. I showed her pictures and she told me that I was given a discount on the day and I was given enough. I highly don’t recommend to have Lily work on you. I have been a customer here many times before and love everyone else but my first time having Lily work on me ended up me going to the doctor."

"I came in with a picture an they did it just like what I showed them I also got my lashes an eyebrows done Lilly is amazing"

"I’m new to the area. I wanted to take some time to do something nice for myself. I have been wanting my nails done for a long time and I thought what a great time and what a great place to get them done. Upon walkin I was greeted. The atmosphere was great. I was the only client at the time. The professional was very nice and patient with me as I took some time to find my nail color. Besides all of that. I’m writing this review because I’m not as satisfied with my nails as a customer paying $45 should be. Again, the lady was very nice. We even shared a couple of laughs during my visit. What I am most upset with is that she did not push my cuticles back nor take off the excess skin. Also, I washed my hands after the final paint was placed instead of washing after the drill. To get all the drill particles and file shavings off my nail before applying the base coat. Overall, to be honest, my nails look like something I did last week. Now, I’m not sure if it’s going to chip like it did when I did them, but paying almost $50 I expected better. I want to also mention I asked for a square shape which was not given. I will likely return with my daughter but I’m not sure if I’d sit in the chair again."

"I visited on 09/17/2022 I received two pedicures and a full set; I am not new to the area an I'm familiar with location but not the owners. This is my third try and final the first time I received a pedicure and full set , my pedicure was horrible and not worth it but my full set was amazing done by a younger guy . Which lead to my second visit where I received a emerald green full set by the same guy; I loved it. My third visit it I arrived about 12:45 and didn't leave until 3 pm. No don't get me wrong understand busy weekends but still no excuse when we came no one was really there there. We had to keep asking for Hot water for the pedicure once we picked out our service an older lady kept telling us what we were going to receive instead of what we wanted , i get up selling but that it was very pushy. The full set was done another mid aged lady who pretty much rushed my whole service. I have acrylic on my cuticles and my basic square shape doesn't look even and they don't fit my figure. Finally, when it came time to pay i wanted to use apple pay the lady said it was fine But started to get upset and snappy when it wasn't working. So I used my card which was fine but over all this place is a hit or miss and this was my last visit. I pretty much wasted $140. I will come back later and add pictures."