BJ's Tire Center

"DO NOT. I REPEAT DO NOT go to the Brier Creek BJs for ANY tire service. (or any maintenance). There's only one person working in the tire shop and he's ALWAYS overbooked. This last trip I took my car there to have my tires rotated. A day later the tire pressure light came on. When I called to have Josh check it out he told me he wasn't sure when he could get me in. Let's fast forward, a week later, my tire pops! And the kicker: we couldn't take the tire off and put on my spare because Josh failed to put my tire lock key back in my car! My husband went to BJs to talk to him about the tire and to get my tire lock key; he gives him one that isn't mine and doesn't even fit! Y'all don't waste your time or your money here. They need to shut the tire shop down because at this point they're putting people at risk doing questionable work."

"It takes them two hours to change four tires from your appointment time."

"Please avoid this tire department. These guys will not pick up the call and if you visit for Walk In they will make ask you to come next appointment. Its very difficult to have appointment over phone. There is no option online for booking appointment. It's better to avoid buying tires here."

"Ordered tires online and during purchase process scheduled time/date to install 2 days later. Showed up and was told the tire were not in the store and will be shipped. I never received any shipping information. Called the store a couple of days later and it was confirmed the tires are in fact in the store. Scheduled a date/time to install. Showed up at appt. and was told that my appt was deleted and assigned to someone else. Scheduled another appt. a week later. Showed up for 9:30 appt. and the technician did not show up until 9:45 and did not begin working on my tires until after 10AM. It took over 2.5 hrs. (from the time work started) to install 4 tires. Needless to say, I will never use BJS for tires again."

"Tried calling 6 times over a 4 day period to find out if they have my size tire in stock. Only one of those 6 times (call #2) was I successful in reaching tire department and they asked me to call back the next day because the system was down. The front desk couldn't even tell me the tire department hours. I even went by the store on the second day of trying around 5:20 PM and the tire department was closed despite the sign on the door noting 9AM-8PM hours on the door. Don't waste your time trying to buy tires at BJ's Brier Creek. They really have no interest in selling them to you. And to think...I was going to renew my membership just to buy a $1000 set of tires. Costco here I come! BJ's....never again!"