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U-Haul Neighborhood Dealer
24 Paisley Mountain, Cashiers, North Carolina, United States
About the U-Haul Neighborhood Dealer
U-Haul Neighborhood Dealer located at 24 Paisley Mountain in Cashiers, North Carolina, is your one-stop shop for all your moving and storage needs. Whether you're moving across town or across the country, U-Haul has a wide selection of trucks, trailers, and moving supplies to make your move easier. With convenient hours and friendly staff, U-Haul Neighborhood Dealer is committed to providing excellent customer service. Visit us today and see why we are the preferred choice for moving and storage solutions in Cashiers and beyond.
24 Paisley Mountain, Cashiers, NC 28717, United States
Opening hours of U-Haul Neighborhood Dealer
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of U-Haul Neighborhood Dealer
"We dealt with and extremely helpful gentleman named Geremy, the experience was easy and fast!"
"Update: Google Maps edited so the address shows up in the correct place now! Yay! The on-site customer service is amazing, knowledgeable and efficient. Hopefully GoogleMaps will make the edit soon."
"They are always great with helping me workout our trips. Thank you to Terri Keener, for going the extra mile to help me over the phone."
"One of, if not the worst customer service experiences of my life. Very rude, unhelpful people at the desk. I was scheduled to drop off a 5x8 trailer there, and when I went into the office, I was unceremoniously told I would have to drive to Sylva or Franklin to drop the trailer off. They said they were trying "to not be a dropoff facility" because they didn't have room. I asked if the fact that I had a contract with them named as the dropoff location made any difference. Nope. I said since I'm the customer and you are the customer service people here, is there anything you can do to help me so I don;t have to drive a minimum of 40 miles round trip to drop the trailer off? The only reply I got was "Well, the only thing I CAN do for you is to tell you again, you have to drive to Sylva or Franklin and drop the trailer there" End of story, no effort to help whatsoever. The other customers in the office were as dumbfounded as I was. One said "I don't blame him, that isn't right". No reaction from customer service princess. I called U-Haul customer service to see what they could do. After holding for 29 minutes, I got a human, who told me there was nothing they could do except give me an extra day with the trailer, no refund or assistance otherwise, except to tell me where to drive to deliver their trailer at my expense, but, of course that amounts to free delivery I provided at my expense for U-Haul. So, I got to drive a 45 miles round trip, at my expense of both time and money", and with no refund, compensation or apology from U-Haul. Certainly will be my last experience with U-Haul, and absolutely last with Midgard Self Storage and U-Haul dealer."
"Spoke with Bob. Very short, clipped responses and rude tone of voice Unwillingness to help with rental that I had made with him on the phone a few weeks earlier. Said that he didn’t have my reservation and that I needed to go talk to uhaul. No customer service or interest to be helpful. Highly recommend you search for a different location if you are renting."
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