ABRA Auto Body Asheville

"The team at Abra used great communication and were very upfront with time and pricing. My car was fixed in a fair amount of time and came back cleaned which was a nice surprise! A great team at Abra"

"Very good for the most part. However, they said my car would take 10 days to fix, but it took them 23 days. Luckily my rental car covered up to 30 days. Also, there was a 4 tire alignment done on my car, but when I picked it up the alignment was still very off. I’m having to bring it in to get it checked out again. The customer service and friendliness is an overall 10/10."

"Started working on vehicle the day I took there for a quote. Kept me updated every couple of days on the repair process. Finished work and paint job looks brand new. Can’t tell any evidence of vehicle damage. Thanks Abra! So happy with you guys and glad I chose you to fix my car."

"I’ve used ABRA Auto Body Asheville a few times now for two different vehicles (both being Audi’s) and I’ve always left extremely satisfied with the work done to my vehicles and the customer service I received. I was given accurate updates and if I ever needed to contact the shop for any concerns or questions they were always more than helpful! The front people worked diligently with my insurance company and the techs showed extreme knowledge when it came to the repairs. I’m also very pleased with the paint job done on one of my Audi’s. It was very clean and matched the rest of my vehicle perfectly."

"I had my collision repaired with abra and they use a horrible system to update customers on progress. And first I thought it was great, regular texts and emails every few hours with updates on progress and what step it’s moving into. Planned my whole day around when they said it would be done, showed up, and was told the car wasn’t even in close to being ready and would have to come back tomorrow. Why use a system that provided completely false information! Go elsewhere and save yourself the trouble. They also failed to fix part of my vehicle, still charged me for it, and gave me no updates either. Take your car elsewhere."