Lidl

"I love the store, but I refuse to work there if I'm not on the payroll. Hire some cashier's damnit."

"Worst customer service and unmanageable store ever…. It has an orange 30% Off label on item, but this doesn't mean really offer 30% off. In fact, customer has to ask for Help in self-checkout in order to get it, or it will over-charge by scanner error and most customer won’t even know we are being over-charged. Customer won’t be able to catch the discount when scan this 30% off item in the self-checkout because most discount will only show up after you pressed the “Finished or Done” button then it’ll calculate for any discount, but user has to manually using the tough screen to scroll up in number of pages/screens to confirm if that item is really getting discount or not from the check-out screen! When I saw the receipt that discount item didn’t have any off, I asked the only cashier available there, she is African American young short lady. After she found out my over-charged case, she refused to call the supervise for the refund because she didn’t like my tone! She said “unless you change your tone or I won’t be able to help you or get a manager for you…?!” So, I’ve walked in the store to get a manager from another staff, then a supervisor showed up and explained for those 30% off discount label must have a staff override in order to receive such discount and there has a HELP button in self-checkout screen…..! There are many issues with this kind of business practices: 1 – Customer has no way to know such rule and most customers have using self-checkout nowadays, which meant most customers will not catch the over-charged error due to manager's negligence to allow such scanner error to go through like “catch me if you can or no-refund for over-charged...” 2- No staff wear name tag anymore, they used to be worn the name tag, but current policy gets changed somehow?! 3 – Rude employee refuse to call a manager when customer request for over-charged refund. 4- the purpose of self-checkout counter is to speed up the business operation and reduce manpower costs in order to increase the productivity, but this 30% discount label required staff manually over-ride per item, so it totally defeats its own purpose. 5- other big name store has 50% yellow label with bar-code taped over on top of the regular price label, so this way the customer using a self-checkout scanner will only detect the discount bar-code without cause any confusion nor over-charge at all. Wonder why this store managers don’t even know such smart business strategy at all. In summary, the Lidl corporate-level should really carefully inspect what is wrong why this store has so many issues by the current management!"

"Overall the prices are cheaper than most places for the same items. It's decently organized as well. The little shopping carts are great if you have young kids to get them involved."

"Lidl is just another foreign corporation that cares about the bottom line and not the community it serves. This location is just across the street from a family owned skating rink that has been successfully and safely operating for decades. Yet, Lidl management continuously call a towing company on Adult skate nights when we need overflow parking during non peak or after their hours of operation. Lidl would rather the predominantly African American patrons to cross a busy highway in the dark versus being a collaborative and neighborly business partner. Lidl management refused compensation & free security. It makes me think that Black Lives Don’t Matter to Lidl unless when they are profiting from our economic dollar. Lidl will never see another dime from me and I challenge anyone with a moral compass to contact Lidl to demand answers to why they are racially profiling a group of people that just want to roller skate??? The 2nd photo is the dark road I had to walk on in order to find a safe place to park when Lidl had an empty well-lit parking lot."

"Great prices on a wide variety of items. Have never seen lawnmowers and brassieres in a grocery store before, but why not? The store was very clean and bright. Things were neat and organized, with no clutter in the aisles. It's not a supercenter, and that makes it even better. Lots of fresh vegetables, good meat selection. A decent area for beer and wines. The staff was courteous, greeting us and offering information about extra ways to save money with the app. Will go back and see if the first impression holds up."