Dollar Tree,

8074 Concord Mills Boulevard, Concord, NC 28027

"Stock carts full of items were left in the aisle blocking the shelves from view much of the store was unorganized and messy. I did find some items that I was looking for however I did have to search for them."

"As one that works in Retail, I try my very best to be understanding. This was a bad experience. My daughter was checking out right behind me. The Cashier had reached behind her and grabbed a package of tape to make an "Addon." We did not need and out of reflex, my daughter said, sure. After realizing that she did not need it. My daughter asked for help to have the tape removed prior to paying. The Cashier called for help, and instead of the person that could have resolved the problem, someone who did not have the ability walked up. Now my daughter needs to re-explain what happened, only to be told that the Manager would be the person to remove the tape, which even took longer. This is becoming more prevalent in the Retail word. What is happening to the quality of Retail Customer?"

"Zero customer service. Store is a mess. Boxes all over the aisles and everything is unorganized. We stood at the register and couldn't find an employee to check us out. We finally see an employee sitting behind the last register names Gavin. He was not in a uniform, had a headphone in, was eating and sitting on his phone."

"I would like to thank what appeared to be the only cashier for working today. He provided excellent customer service. The line was long. He worked a miracle and got everyone out quickly."

"Great store. They were too busy and didn't have enough help scheduled though. By the time I was checking out it was a line going down the aisle. Great location and it's beside everything. I will be back again."