Jiffy Lube,

9710 Monroe Rd, Charlotte, NC 28270, United States

"Kinda pricy for the service but great customer service and the service performed. You can probably find a cheaper service but if you are in a situation where you just need it now then this is a great place to go."

"I came from Walmart's auto care department an emotional wreck because they told me they couldn't get the filter off to do my oil change and was worried I would have to spend a lot on repairs because it was too tight or broken or whatever. The mechanics at Jiffy lube helped put my mind at ease and assured me they could get the filter off, and they did, and performed the oil change quickly and without incident. I left feeling relieved and fully taken care of. Trust me, Jiffy Lube is the place to go for car maintenance."

"Eric and his team on Monroe Road did a phenomenal job. I live all the way on the other side of town but will be sure to travel back to that specific location for my next servicing."

"Place is scammy. If you do have to go here make sure you check everything they want you to buy before paying because half the stuff isn't necessary they just add it to get more money from you. But realistically there are plenty of other places you can go to so you shouldn't have to go here."

"Terrible Place. I was here for an hour for a simple inspection, and when I tried to get an employee’s attention I was ignored by two different people. One employee walked away and another was too busy flirting with a customer. After I picked up my voice and got mad they mocked me and said it was “on the computer”. I was openly mocked for saying i had been here for 40 minutes. Last time I was here, when there was an entirely different crew, the inspection took 10 or 15 minutes total. Edit: I read another review mentioning Eric’s inappropriate behavior. This is the same employee who was extremely rude and unprofessional to me while flirting with a customer and doing no work. This store is managed by lazy unprofessional people who scam people so they can scroll on their phones while barely seeming like they’re doing work. If this is the image you want people to have of your company, then that’s great."