Walgreens,

5900 Carolina Beach Road, Wilmington, NC 28412

"The pharmacy was exceptional in helping me navigate through my prescription options and with questions about my medications- the pick-up service was even better!"

"The pharmacy was extremely helpful Sawyer took a good amount of time to go out of his way to help me save money. I have nothing but good things to say about this store!"

"Had to sit and listen to two of the pharmacist bickering with each other. This place always seems so understaffed in the pharmacy. It made me really upset that my insurance switched from CVS to Walgreens."

"Store #12853 Pharmacist Ryan Albert. My grandmother needed a Covid Booster shot. I decided to get my daughter and I our Covid Boosters, as well. I scheduled all through the Walgreens app. I filled out my paperwork through the app. My grandmother was scheduled first. The Pharmacist yells over that my daughter has Medicaid. I let them know that she has insurance through my employer and provided them the insurance card. Mr.Albert continues to yell over, "Medicaid and that's what she has!" I gave them the card and the tech asked me do I have another card. He yells he isn't going to argue with me. My grandmother can't hear so I went and waited with her. I decided I didn't want him to give me a shot because of his nasty attitude. I let the tech know after asking who will give the shot. He then stated he put the insurance card in and I shouldn't have a problem. I don't understand talking to me like that and yelling at me. I had the card and understand if Medicaid was an issue then come talk to me and give me my options. I have had multiple issues with this pharmacy. 2 days prior they stated my grandmother's prescriptions were not ready even though they were ready. I had an app notification. They had to search after denying there was any prescriptions ready. They found them later, of course. They need to work on their customer service. The Pharmacist and the female tech had bad and dismissive attitudes. I never signed any paperwork, either."

"At check out the staff member asks "did you find everything you needed". Normally, I simply say, YES. This time, I mentioned that I was hoping to buy a citronella candle. She was so kind to not only tell me where they were located but offered to walk me back to where I could find them. This wasn't the exception to the rule. In my experience, Walgreens staff members have always been willing to help."