Jiffy Lube,

7024 E W.T. Harris Blvd, Charlotte, NC 28215, United States

"I didn't look at my paperwork until I got home on it she stated that I had multiple or leaks that was not true she talked to me about filling my brake fluid as well as wanting to do some things that I didn't need done but I think they should be honest with their findings because I had no leaks whatsoever not to mention it makes it hard when you question it because in their system they've entered what they put on the paperwork right wrong or indifferent and usually that's what they stand on what they put in their system so I should have read my paperwork before I left that way I could have corrected it then. Sunday they were closed and Monday was a holiday so I just corrected the paperwork"

"The employees are nice but every single time I go there for a state inspection either no one is there that can do the inspection or they have some other excuses as to why they can't do it. I also got my oil changed there a few times and they put a crush washer that was too large and RTV on my drain plug, causing it to leak oil."

"I started a move on 9/01/23. While on the road the wrench and oil light came on in my vehicle, so, I headed for Jiffy Lube on WT HARRIS. While waiting in the car line the battery light came on and the car wouldn’t start. Amber Stuart and her lead technician ( I didn’t get his name) did a series of things to try and help my vehicle. They allowed me time to get not one, but two AAA techs to evaluate the problem and subsequently tow my vehicle. While I was waiting I happened to mention that I couldn’t get a car rental due to it being Labor Day weekend, Ms. Stuart came up with the idea of renting a U-Haul for the weekend. I was so stressed, but what a idea! I still have that rental and am mobile thanks to Ms. Stuart and the crew. I was charged nothing. The kindness and help they rendered me was priceless! That’s one of the reasons I go there first. They deserve five stars for kindness. Great team!"

"Friendliest staff ever!! So helpful. The last place I took my car for an oil change didn’t screw a cap on tightly so I was leaking oil, but they took care of me here when my oil light came on. Topped me off and kept me informed the whole time"

"Just got done with my state inspection. Not only did it take an hour someone left a rag next to my battery under the hood. Good thing I checked. Heaven forbid I went down the highway it could have done some Serious damage. I’ll go anywhere else to do my inspection next year."