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Subaru Service Center
5701 East Independence Boulevard, Charlotte, North Carolina, United States
About the Subaru Service Center
The Subaru Service Center in Charlotte, North Carolina is your go-to destination for all your Subaru vehicle maintenance and repair needs. Conveniently located at 5701 East Independence Boulevard, our expert technicians are dedicated to providing top-notch service to keep your Subaru running smoothly. Whether you need routine maintenance, like oil changes and tire rotations, or more extensive repairs, our team is here to help. Visit our store today and experience the exceptional service that Subaru owners trust.
Photos of Subaru Service Center
5701 E Independence Blvd, Charlotte, NC 28212, United States
Opening hours of Subaru Service Center
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Subaru Service Center
"They have been fair and honest with me on all of my service."
"They were not very organized when it came to check-in for my oil change appointment. It took a few minutes for them to acknowledge me. The customer waiting area is dated, and the cell reception is horrific. Wifi is a necessity. The time it took for the service was average, and they did point out several services that I could get done the same day. Obviously, this makes them plenty of money for services that aren't urgent in any way. They weren't especially friendly but got the job done in an hour."
"I called to make an appointment for an inspection. Guy on the phone said I did not need an appointment for an inspection, that they usually take 15 min. I asked if I could arrive at 4:30, he said yes. I get there the next day at 4:25 ish, the lady on the service desk said they were not doing it. Total waste of my time. This place definitely does not appreciate new customers. Very bad first impression."
"Since 2019 they are making the services to my car, I always do the delux services, but the last 3 times I took it I noticed they are trying to make my services more frequent by taking away 1000 miles less in the oil change, I said nothing, but less than 2 months ago I did the last service and now I have the low oil level ligh on. I was on chat with they services and they only care to "make the next appointment", and I asked if I had to pay again becasue clearly they did something wrong and the answer was about "payment options". I don't care about the money, that is why I always do delux services, but I do care when I paid for something that the job is well done, and in this case clear it wasn't. You lost a good client, this is not the first time that I have problems with you guys, but it is the last."
"Excellent service was provided by Diana and the rest of the staff I interacted with. Compared to another local shop, prices were very comparable. The main differences were the professionalism, the ability to have my car ready at the earliest time given, and loaner car. Thanks! Update: I realized about 2 weeks following my service that I was missing my passenger side floor mat. They did clean my car at the end. Now, after contacting them I am left without a floor mat, as they apparently couldn't find it. So, I docked a star. That's money out of my pocket for new mats...."
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