Precision Tune Auto Care

"I drive a vehicle that takes an extra quart of oil. I get my oil changed ( synthetic), and tires rotated for less than 80 bucks. That feels like a win. Customer service is great. I always leave my vehicle because parking here is really awful. Needs much improvement."

"**Women beware this place is not female friendly** I brought my car in for a routine oil change and to flush my coolant. During my visit I overheard the female manager and a mechanic saying “well are you going to tell her you messed up her car?”. I was the only woman there but I didn’t want to jump to conclusions and hoped if it was me they were talking about that they would just fix it so I didn’t have to worry about it. Long story short they DID NOT fix whatever they did. The day after I received services here my check engine light turned on and my car no longer started properly. When I called the shop to ask them to fix whatever they did to my car, they refused to take accountability and refused to fix whatever they did to my car despite the manager on the phone acknowledging the conversation I overheard. Needless to say I am calling corporate, reporting them to the better business bureau for shady business practices, and contacting them through a lawyer. To the managers here: Do better. In every industry, when you make a mistake or accidentally mess something up. You fix it. It’s your job to ensure costumers are receiving the best care."

"my car broke down and I had it towed here after speaking with the manager Matt he told us it would be looked at the day after dropping it off. We were fine with that. We called the day after at noon like they told us it still hadn't been looked at. They then told us if we hadn’t heard from them by 5 PM to give them a call and again it still hadn't even been looked at and wouldn't be looked at until the next day which would be a Saturday. by noon we hadn’t heard from them on Saturday so we called at they told us that they weren’t even sure if they would be getting diagnosed until Monday as they start the work on other vehicles before diagnosing the vehicles in line to be diagnosed no matter how long they have been there and no matter how long it takes to fix the car they are working on there are still two other cars in front of us. I use my car to work its been 48 hours with not even a diagnosis I will face homeless and other things while waiting for this auto mechanic to even look at my car mechanic if you need your car fixed quickly this is not the place for you as you can’t even get a diagnosis in a timely manner the assistant manager, Wendy is extremely unhelpful and it seems to me that the store manager is never available to talk to you they’ve had our car and even if I went and picked it up, it wouldn’t be until the beginning of next week that I could get it looked at by another shop they could’ve just told us they didn’t know when it would be able to be looked at, and we would’ve taken it somewhere else in the beginning"

"I got stuck 45 minutes from my home and had my car towed to the nearest shop. Matt went above and beyond to make sure we were taken care of. He was very communicative and empathetic with us during a time that was very difficult and stressful. Unfortunately, i have a history of meeting dishonest mechanics. So I always run the diagnosis and suggested repairs by my dad, father in law, and friend who is a mechanic. All three of them agreed with what Matt said and stated he was right. Not only that, but the prices charged were beyond fair. He is probably the first honest mechanic I have encountered. He has definitely earned our trust and our future business. His kindness was very moving. He gave a lot of credit to his tech Jordy who was the mechanic who actually worked on the car. The car has been running better than when I first even bought it. So props to Jordy as well! It was a great experience."

"Brought car in because there was an AC check up special and my car was bliwing hot air. Front desk told me they could make the car colder by doing hvac and recharge that i wpuldnt need the checkup. Was charged around $209 and car isn't colder plus I'm missing my new cover for the hose. This is the last time i visit here. I was also told the car would be ready for pickup 11am. I called and they said they were going to be late because they were out of refrigerant in their tank. Got the call after 2pm."