Ontime Auto Care
3208 West Governor John Sevier Highway, Knoxville, Tennessee, United States
About the Ontime Auto Care
Ontime Auto Care is a reputable car repair institution located at 3208 West Governor John Sevier Highway in Knoxville, Tennessee. Our team of experienced technicians is dedicated to providing top-notch automotive services to keep your vehicle running smoothly and efficiently. Whether you need routine maintenance or major repairs, you can trust Ontime Auto Care to get the job done right the first time. We take pride in our attention to detail and commitment to customer satisfaction. Visit us today and experience the difference at Ontime Auto Care.
Photos of Ontime Auto Care
3208 W Governor John Sevier Hwy, Knoxville, TN 37920, United States
Opening hours of Ontime Auto Care
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Ontime Auto Care
"These guys are good at what they do and they're actually honest. I'm very glad to have found them."
"Excellent service, very happy with the work that I got done will definitely be going back very polite and went above and beyond"
"These guys are absolutely fantastic!!! They only charge $35 for a used tire, they are quick, efficient, kind, and funny!! They have been a total blessing and always answer my questions about tire pressure or whatever it is I may ask. Thank you guys from the ladies in the silver Elantra "Savage" car!!!"
"I had a ball joint break on me while driving about a month ago and needed a tow. Everywhere I called was a 4+ hour to next day wait except these guys. The tow guy got to me in about 45 minutes and was going to tow my car back to my house. He had mentioned that they had a repair garage, and I initially told him I just wanted it brought to my house. I have had really bad experiences with taking my car places to the point that I try to learn how to do repairs on my own to avoid the hassles. The tow guy went out of his way to get my car loaded on the truck without causing additional damage. He was very kind and treated me respectfully. I was still VERY hesitant but decided to have him go ahead and tow it to their shop. I stressed out the entire night because I hadn't done any research on them. I ended up needing the lower ball joint, cv axle, and tie rod replaced. The mechanic Joey was able to get it all fixed and ready to drive again in 1 day. It is almost impossible for me to be without my car a full day due to my work schedule but after having it done I was so nervous every time I drove it afraid that it would happen to the other side so I stopped in one day and asked about having the other side done and Joey was able to get me in the next day and replaced the same stuff on the other side. I knew it would be an expensive job but it was close to $200 cheaper here than anywhere else. I am thankful I took a chance on them and definitely recommend this place! I am going back in next week to have my ac fixed. My compressor went out 2 years ago, and until I found this place, I hadn't found anywhere I trusted to fix it honestly!!"
"Paid this place over $2k to do preventative maintenance. They had my truck for over two weeks when it was supposed to take 9.5 hours. I get my truck back and there was an issue 4 times. I finally took it to another mechanic to do the work correctly. All I asked Billy the owner to do was pay the mechanic to do the job correctly since I had already paid Billy to do it and it was incorrect. Billy hung up the phone. For him to be such a good Christian man he sure was fast to not do the right thing when it came to that money. I paid him over $2K. To correctly do the repair cost $1200. He made his money and done us extremely dirty!! DO NOT USE THIS PLACE for mechanic work. I promise they will cause more issues."
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