Sugar Creek Tire & Auto
126 East Sugar Creek Road, Charlotte, North Carolina, United States
About the Sugar Creek Tire & Auto
Sugar Creek Tire & Auto is a reputable car repair and store located at 126 East Sugar Creek Road in Charlotte, North Carolina. With a team of skilled technicians and top-of-the-line equipment, we provide a wide range of automotive services to keep your vehicle running smoothly. From tire replacements and alignments to brake repairs and oil changes, we have you covered. Visit us today for all your car maintenance needs and experience exceptional service in a convenient location.
Photos of Sugar Creek Tire & Auto
126 E Sugar Creek Rd, Charlotte, NC 28213, United States
Opening hours of Sugar Creek Tire & Auto
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of Sugar Creek Tire & Auto
"Toby and Jimmie will normally take care of your issues. I've found this business to be first class in customer service. Obviously some have had different experiences, but they have saved me in several different ways. I recommend this business and for those who had an otherwise experience. Maybe they were the problem."
"Terrible service. Front desk guy Toby acts like he is too high and mighty to answer any questions. Toby just kept his eyes on his computer and never looked up to see who he was in the store. He basically ignored me and another lady that was there also waiting. We were both just waiting for him to acknowledge us. Finally the lady said “excuse me we’re looking for some service here” he barely looked up and said …”K” needless to say the rest of that very short conversation felt like pulling teeth. Everything Toby said he said it in a very short and condescending way. In the end me and the other lady there decided to just go somewhere else. Bottom line don’t go to this place. “"
"My company uses Sugar Creek Tire as a preferred vendor so I gave him a try several years ago and can say I was very fortunate to find this gem. Toby provides great service for a very fair price. I trust him to work on all my cars to include swapping an engine in one my daughters vehicles. I believe Toby and his staff will consistently exceed expectations for anyone who's fortunate enough to use him."
"I'm not from the area so I was calling around to see my options to replace my sensor in my car. I talked to the guy and he gave me a price. Well since I had called so many different mechanics I was making sure this was the one I wanted to go to, which it was... So I asked is this the place I called earlier about my sensor he said yes, I said how much was it again, he told me the price that's how I remembered this was the place I was going with. I was about to say ok I'm on my way to you guys now, and he said hold that thought very sarcastically and hung up the phone dramatically. I think that's a horrible way to treat anyone customer or not. I was so mad that I had to do the review soon as I got off the phone with him and I don't even do reviews. You guys need to do way better with your customer service whether you want someone services or not."
"I have been there twice and have had great service each time. The manager and tech were very easy to work with. They had the opportunity to upsell me but did not. Instead presented the issue and let me make the decision. I would definitely recommend visiting them for honest, friendly service."
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