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Gibbon Tire and Auto
2932 Gibbon Road, Charlotte, North Carolina, United States
About the Gibbon Tire and Auto
Gibbon Tire and Auto is a trusted car repair and tire store located at 2932 Gibbon Road in Charlotte, North Carolina. Our experienced technicians provide top-notch service for all your automotive needs, from routine maintenance to complex repairs. We offer a wide selection of quality tires and products to keep your vehicle running smoothly. Visit us today for expert care and exceptional customer service.
Photos of Gibbon Tire and Auto
2932 Gibbon Rd, Charlotte, NC 28269, United States
Opening hours of Gibbon Tire and Auto
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gibbon Tire and Auto
"Good and honest people. I needed a bunch of work done on my suspension and tire rods. They did it without much hassle on my end. They contacted my warranty consultant and made the claim on my behalf then explained everything in detail and provided me with paperwork including photos before starting repairs. Great communication on parts coming in and letting me know when repairs would be done. I will definitely be coming back for any other work my car needs."
"Very unprofessional and rude. Would not let me talk and kept cutting me off. They accepted my appointment online for a check engine light but rudely told me I had to drop it off and leave it until it was completely fixed and the diagnosis would take all day. I didn’t get a chance to explain my situation because he overtalked me the whole time while he was on the phone with someone else. Bad attitude and was obvious he didn’t want to deal with me at all. Called my phone later and tried to apologize and change his story but it was apparent he didn’t want to help the first time so I’ll find someone more helpful and honest."
"Fantastic service!! I was in Charlotte for a work trip, hours from home, when my steering started acting up. Michael and Todd were able to diagnose the issue, and resolve it all in one day (while also keeping me in the loop via text- so helpful!!!). I would recommend this team to anyone local or passing through!"
"We originally went here bc they honor our warranty, but now I’d highly recommend them regardless. We recently had an issue with an oil light and realized we somehow had no oil. We were sure it was going to be some big issue. We dropped it off that day and he called my husband a few minutes later to tell us there was no issue, the last place to change our oil never put the filter back on. It would of been easy for them to charge us for something they didn’t need to fix, but that’s not how they operate. They’re always very friendly, reasonable, and reliable!"
"We brought our company truck to Gibbon Tire and Auto LLC to get assistance on a leak. After several hours, we received a text message from Gibbon Tire stating they replaced a clamp on my steering wheel column and the leak was fixed. I could come get my truck and my total was $250.00. We returned to pick up the truck, and as I drove it home, I told my wife it did not feel any differently while driving. After noticing it leak from the same spot two days in a row, we returned the truck to Gibbon Tire, notifying them that my truck was still leaking in the same spot. This morning, we were told, "Oh, well we didn't replace anything. We only tightened the hose. There must have been two leaks in two different spots. But we can fix the other one for $498, and I won't charge you another diagnostic" when I replied with the fact that it was leaking in the same exact spot. Their response was, "If I knew the leak was in the same spot, why didn't I fix it myself? The best I can do is $410.00". We definitely feel this is the 2nd and last time we will receive such inconsiderate, unethical, and unprofessional services from Gibbon Tire and Auto LLC. We do feel they were very deceitful and dishonest. Being that we have records and recordings of these conversations, we do plan to follow up with the BBB and all other concerning legal parties concerning this matter."
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