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Service Street Auto Repair
8858 Kingston Pike, Knoxville, Tennessee, United States
About the Service Street Auto Repair
Service Street Auto Repair is a top-rated car repair institution located at 8858 Kingston Pike in Knoxville, Tennessee. With a team of highly skilled technicians and state-of-the-art equipment, we are dedicated to providing exceptional service for all your automotive needs. Whether you need routine maintenance, major repairs, or diagnostics, our experienced staff is here to help. Trust Service Street Auto Repair to keep your vehicle running smoothly and safely on the road.
Photos of Service Street Auto Repair
8858 Kingston Pike, Knoxville, TN 37923, United States
Opening hours of Service Street Auto Repair
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
Day off
Reviews of Service Street Auto Repair
"Took my 2002 Ford Focus there to have some work done. Granted I should have paid more attention and asked questions. But I was in a hurry and preoccupied with other thoughts. They charged me $120 to install a fuel filter And that's what's me providing the part. You got me once and I will not be back. Update; besides ripping me of on labor for fuel filter, they didn't do the alignment i paid for."
"I’d leave zero if I could. I took my car in for an oil change only. The guy up front told me that my serpintine belt was Fried and was about to rip in half. He also said it was very unsafe to drive and it needed to be fixed immediately. He also said my slide case or something like that is also making my car unsafe and if I didn’t fix it then I’d loose steering to my car. I told him that’s really odd bc it was just at car max for a full check up and diagnostic test done and if that’s something they should have noticed. He said yes the belt is the first thing they should have seen. So i took it back to car max and the mechanic showed me the supposedly fried belt he said I had and showed me how it looked brand new. He had me start the engine and he let it run on his finger stating it there were any rips or tears it would cut his finger and it was in great shape. The only conclusion I can come to is they were lying and new I had a brand new looking belt so they charge me for part and labor and do nothing. I didn’t have time to have the other problem looked at but he told me there would be a significant noise when my left tire hit bumps if it was in need of fixing that bad. Beware to the young women that go in this shop. Always take for second opinion as this place tried to rip me off I’m sorry this review was for the Service street auto on 9133 Executive Park Dr. I didn’t realize there was more than one. Same owners?"
"I dropped off my car and sat on the bench outside of the lobby for a pre-buy car check. I waited on the bench and read a book for around 40ish minutes or so. I watched them take my car into the mechanic area and within 10 minutes of them taking it back, they called me on my phone letting me know the car check was finished. I went inside to ask what all they looked at during the inspection, the person became extremely annoyed and listed a bunch of things. I asked the estimated time it would take to do so. He said over an hour. I told him I watched the mechanic take my car back and was called within 10 minutes of that, I was calm and did not raise my voice during this time. The person then raised his voice at me, practically threw my keys back to me, and told me not to call him a liar and that the timing was impossible. (Which was my whole point and he was in not so many words calling me a liar). The only positive is that he did not charge me the $75 for the service, which I fully believe was not completed or at least was not completed in the way the person checking me out told me was their standard. I waited some time between that event and this post, but because the interaction was so negative and the person checking me out was so forceful when I asked some follow-up questions, that I could not forget it. I hope this doesn't happen to others and it was just a one-off experience."
"Charged me $190 to put a little bit of oil in my car and some coolant. Said it was part of the diagnostic check fee when basically they did nothing. I want my money back."
"Adam is a great manager! He helped my girlfriend and I get the best affordable pricing for a new alternator and even went out of his way to negotiate a good change on an alternator we got from a local mechanics shop. Very resourceful shop, workers were courteous and empathetic, I highly recommend! Good pricing compared to other repair facilities."
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