Jiffy Lube,

4565 South Boulevard, Charlotte, NC 28209

"I went there for an oil change today. I asked the price, they told me and then said there was an added "shopfee". I have never experienced this with any other oil change place. I asked about it and was told that it was "Like a tip for the service". I promptly left, went to a competitor and was told there that they had never heard of anyone charging a shop fee in addition to the oil change. Beware and stay away from this place!"

"This is a great team! All employees were extremely respectful, efficient, and welcoming. As a young woman unfamiliar with this kind of stuff, I really appreciated Q, Craig, and the team being patient with me and taking the time to answer all of my questions. They walked me through each itemized charge, even showing me how dirty my cabin air filter was. I needed an inspection, service, and oil change and they were done in 30 minutes. Will be returning to this location for all my future needs."

"This was one of the best experiences I had. Quentin was very detailed and personable. Great customer service skills addresses you by name which means a lot. I would recommend to everyone. I’ve been following him for years"

"I’m a traveling female Sales Manager. I’m in my car all day everyday. My oil light came on twice yesterday. I know those sensors don’t lie. So I pulled off 77 to checked my oil & sure enough it was low. So I went to the closes Jiffy Lube off S.Blvd. I’ve never been to a Jiffy Lube before & I had no idea what to except. I was so impressed with the treatment & professionalism Craig showed me that I asked to speak with the manager of store. After talking with Big Boss Q (16 yr veteran at that store/ 26 yrs w Jiffy Lube), I understood why his guys treated me they way they did, because the Manager Q teaches them to treat everyone like family! Now I'm a Jiffy Lube family member! I will be back to visit my guys on South Blvd (store 3855)! Thank you Craig & Q for taking such good care of me!"

"Five stars for a super easy annual inspection. I usually bring my cars to another place but they weren't able to fit the Sprinter van into their garage due to a low clearance issue. Okay, so we're here and it was perfect. Cheaper, too! Maybe not as quick, since they do other repairs here and I had to wait a bit but that's to be expected. Still, friendly and helpful and they got it done. Keep in mind that these places do not make much money, if any, on these inspections. They do it because it brings in future potential business and it will be for me when the wagon needs its next oil change."