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JCPenney Salon
1970 US Highway 70 Southeast, Hickory, North Carolina, United States
About the JCPenney Salon
JCPenney Salon located at 1970 US Highway 70 Southeast in Hickory, North Carolina, is a full-service beauty salon offering a wide range of hair care services. From trendy haircuts to hair coloring and styling, our experienced stylists are dedicated to helping you look and feel your best. In addition to our salon services, we also offer a selection of quality hair care products for purchase in-store. Visit us today and let us help you achieve the perfect look for any occasion.
Photos of JCPenney Salon
1970 US Hwy 70 SE, Hickory, NC 28602, United States
Opening hours of JCPenney Salon
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of JCPenney Salon
"Nasty stylists! Horrendous service! We (friends) scheduled 2 appointments together, were clear about the desires services which we explained when appts were set. A few days after I confirmed the appointments, I was called 3 times by the receptionist who struggled to understand the appointment details. She was belligerent as the calls progressed. I answered everything she asked, even as she became repetitive with her questions about it being 2 separate appointments for 2 separate people. She then placed me on hold for nearly 14 minutes, never to come back on the line. Upon our arrival the next day, the same receptionist quickly made a loud scene, letting us know they - J.C. Penny's salon, had canceled both appointments with no notification or explanation other than they didn’t understand it was 2 appointments and decided to cancel them. After a discussion with the new salon manager, who assured us that the ‘salon team was getting straightened out’ (not sure why that meant), we were forced to rescheduled another week later. They couldn’t get us into our scheduled times for that day. Today, when seated to discuss the service, I let the stylist know that we had chosen to do the less expensive style- this woman immediately started yelling at us, in the middle of the salon, that she wasn’t going to do it! We had opted to do a style that was a $75 cost instead of a $250 treatment that wouldn’t have produced the desired results. She had a fit, stormed out of the Salon and refused to keep the appointment. We both left, they lost 2 customers today. We do NOT recommend this salon. They tried to push a higher priced service instead of what we discussed, and displayed terrible customer service when we said no. The whole salon went quiet while she made this scene. It was incredibly embarrassing. The worst part is that most of them are fresh out of beauty school and expect high pay for lack of skills, knowledge, or professional behavior. Entitlement behavior is not conducive to good service."
"Horrible. I asked for a long bobbed haircut, which is around shoulder length. All she basically did was cut my hair straight across at the shoulder. Was done in 15 minutes. No blending at all. I did ask for it, but it just doesn't look right to me with what I've got in the past and it seems like my hair was just getting cut shorter and shorter. I guess it was my fault for choosing something fast. Forgot her name, but I think it started with a K, maybe Kristen."
"I recently went to Attitude Salon to get my hair done, Dawn from Attitude Salon totally damaged and messed my hair up so bad, I showed her a pic of what I wanted and when she was done my hair was the total opposite! She said she would refund my money, I saved her text message saying that. Well I was so embarrassed to go out in public to I went to JcPenny salon and found my new miracle worker VICTORIA. She was just so sweet, kind, polite, she was honest with me, but she FIXED MY HAIR!! She is the best stylist I’ve ever seen, and she is now my new hair stylist! Everyone at JcPenny salon are all kind and respectful! I recommend this place to anyone who wants their hair done and wants it done right. THANK YOU VICTORIA!!!"
"I Usually Get Karen to do my hair, but most of the time they don't do my hair as I requested. Just got a haircut, and requested 1" on the top and the sides faded, she did 2" on the top instead of 1"...... I will go back... maybe next time I will get what I requested"
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