Spa At Biltmore Village

"I booked my sister’s Bachelorette party at this spa and it was the BEST decision! From the moment we walked in we were accommodated in every way possible and treated like royalty. The staff is extremely helpful, constantly anticipating your needs and making sure everyone is happy and comfortable. We decided to all come back again to enjoy the spa. Thank you for making my sister’s party unforgettable and perfect."

"My friend and I enjoyed a wonderful massage and hot stones during our stay at the Biltmore Inn. It was amazing. The staff were wonderful, friendly, and took wonderful care of us. We enjoyed ourselves so much we tried to book another massage for the next day, sadly they were booked. However, if/when we go back to Biltmore, we will be booking massages again."

"I booked the couples rendezvous for me and my wife. My wife’s massages was decent. The massage therapist that gave me my massage asked if I wanted deep tissue and what to focus on. I said that would be great and I would like my neck, shoulder and back focused on. To start with, my 5 year old daughter could have applied more pressure than she did. Second, she never once even touched my back and technically I supposed she did part of my shoulders and neck but basically spent the majority of the time on my legs which I did not ask to done. There was no relaxing during the massage as I was very angry at the fact that I spent $300 for the absolute worst massage I have ever experienced. It was the most pre-prescribed massage I have ever had. She just went through the same motions she does for every customer. I expressed my disappointment awards and I will say the manager did offer me another massage with someone else which I appreciated and was grateful for. As well, had we not asked about the additional things included in the package they would have just let us walk out. We had to ask them to fulfill the other parts of the package that we paid for. My wife got her facial done while I was getting the other massage. She was highly disappointed in the facial treatment as well. I would not recommend anyone go to this spa."

"A+ services! Linda is an outstanding massage therapist and her facials are amazing. Melissa gives a fabulous pedicure. No harsh perfume scented soak & soft happy feet. Cinnamon waxed & shaped my brows quickly and perfectly. This spa is 1-stop pampering! Love love love!"