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Smokey Mountain Lumber Inc
19 Lower Grassy Branch Road, Asheville, North Carolina, United States
About the Smokey Mountain Lumber Inc
Smokey Mountain Lumber Inc is a hardware store located at 19 Lower Grassy Branch Road in Asheville, North Carolina. We offer a wide range of lumber and building materials to help you with your construction projects. Our knowledgeable staff is here to assist you with all your hardware needs. Visit us today for top-quality products and excellent customer service.
Photos of Smokey Mountain Lumber Inc
19 Lower Grassy Branch Rd, Asheville, NC 28805, United States
Opening hours of Smokey Mountain Lumber Inc
Monday:
12:30 - 16:00
Tuesday:
12:30 - 16:00
Wednesday:
12:30 - 16:00
Thursday:
12:30 - 16:00
Friday:
12:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Smokey Mountain Lumber Inc
"It is a great place the owner is a real good guy and helps me out with my wood for all my woodworking projects"
"Very nice people to work with and great prices! We couldn't have asked for better service. Thanks so much Smokey Mountain Lumber! We will be using you for any of our Lumber needs in the future that's for sure."
"Great place to get custom moldings. And, for historic restorations they have a huge selection of knives from the turn of the last century. Owner is pretty nice too."
"Have been dealing with them for almost 20 years. They run all my trim, stair parts and sometimes flooring for my custom houses. Great group of folks and always good prices and great service. They are set up for large orders for mostly contractors so that may be why some negative comments about smaller orders. Keep up the good work Gerald and family!!"
"Everything leading up to picking up my order was great, Gerald was easy to work with, incredibly knowledgeable, and I thought the price was great. I ordered 130' of baseboard and shoe moulding, for $350. They called me to let me know the order was ready, and at 4pm I left work early to pick it up. I showed up at 4:30 to a locked door, no cars, and a sign on the front saying "open from 8am - 5pm". Obviously, I was a little put off by that, but what else to do but leave and go home. Hour wasted. I showed up this morning and told them what happened. I expected, at a minimum, some apologies, but really I think a few dollars off the order would've been appropriate. What I got was Gerald screaming at me, and telling me to get into my car while approaching me red faced angry. Here's the conversation (as I remember it – I understand that I'm biased) that triggered this response: Me: If it was up to me I would leave, but my wife says we need this order. I can't believe this mess. G: Well it's not my fault the sign is wrong Me: Well it's not MY fault! (btw, HOW is it not his fault - he's the owner!) At this point he grabbed a bundle of wood off the top of the car, said he wouldn't work with me, yelling and telling me to leave. Once I got in the car he slammed it shut and told me to get out. His words and body language made it clear he was as furious as you can get. I didn't stand there refusing to leave, I was ready to get out of there. His daughter shooed him away and made every attempt to remedy the situation – I did end up buying the wood (I did NOT want to, but I'm under a tight deadline, not much choice). Oh I forgot to mention that Gerald's wife was also a part of this – telling me "I'd better leave, he's upset" and when I said "An apology was all that was needed" she said "I'm not sorry!" – which I believe! So that was my experience. I hope yours is better – or that you shop somewhere else."
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