ProSource Plumbing Supply

"I had an appt, arrived a bit early. Walked the floor room twice. My appt time came and still no one to help me. I waited a few more minutes past my appt time and then just left. I did get a message stating they were double booked and an apology. There was one other customer in the showroom and three employees that I could see."

"Tracy is AMAZING!! She has great taste and stands behind every product. Working with her was one of the best things about building our new house. Thank you Tracy and ProSource!"

"John was a tremendous help! We needed a teeny little part for an emergency shower head fix and he came through for us in a pinch. Great service, beautiful showroom and definitely highly recommended. We will definitely continue doing business with them."

"My husband and I went to ProSource Asheville to order supplies and appliances for our new bathroom we are remodeling. From then on the experience went downhill. The communication is terrible and never were able to order anything we wanted and kept being put off by salesman. Our sales associate ( I wont list names) would go 2 weeks without making contact after several emails from us. He would put together invoices that were not applicable with things we had discussed in previous emails and phone calls weeks prior. We then went to Ferguson bath and had the most wonderful experience and 13 days later we have everything at our house we need with zero complications. We were told it could be months for delivery which was ultimately not true. I DO NOT RECOMMEND PRO-SOURCE based on our experience !!"

"Marsha Castellano was a fabulous help to us when building our house. She was extremely knowledgeable and fun to work with. Her ability to help us find the style that fit our personalities and preferences was uncanny. She really ended up being our design consultant. Melissa Cooper, too, was wonderful in helping us with lighting fixtures. She is super knowledgeable and helpful, as well. These 2 professionals get 5 stars from us. The reason why I am giving ProSource a 4 instead of a 5 is because of their restocking fee. We ended up not being able to use a vanity we purchased because of a plumbing problem. ProSource has a 40% restocking fee. Even though we spent thousands of dollars with them, they would not take the vanity back. So be careful to order only what you absolutely know you will be able to use. The vanity that we couldn't use is still sitting in the showroom waiting to be sold before we are able to get our money back. This is not Marsha and Melissa's fault. It is a company policy."