Grainger Industrial Supply
834 Riverside Drive, Asheville, North Carolina, United States
About the Grainger Industrial Supply
Grainger Industrial Supply is a well-established store located at 834 Riverside Drive in Asheville, North Carolina. It is a go-to destination for industrial supplies, offering a wide range of products including tools, equipment, safety gear, and maintenance supplies. With a reputation for quality products and excellent customer service, Grainger Industrial Supply is a trusted resource for businesses and individuals looking for reliable and durable industrial products. Whether you are a professional tradesperson or a DIY enthusiast, Grainger Industrial Supply has everything you need to get the job done efficiently and effectively.
Photos of Grainger Industrial Supply
834 Riverside Dr, Asheville, NC 28804, United States
Opening hours of Grainger Industrial Supply
Monday:
07:30 - 16:00
Tuesday:
07:30 - 16:00
Wednesday:
07:30 - 16:00
Thursday:
07:30 - 16:00
Friday:
07:30 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Grainger Industrial Supply
"Very helpful when I was in a jam and just needed a quick part. I appreciate their time and advice"
"The staff at this location are nice and accommodating. I just picked up my order of 4 roll around shelving units and one of them was damaged as the guy loading it pointed out. The guy asked me if I wanted to refuse it and order another. I said I would rather take them now and get a partial discount as making the trip to pickup/drop off is not exactly convenient. I called grainger to arrange that thinking it would be a no big deal and the ONLY option they could provide me with was to order another one and come back to the warehouse to swap them out. How disappointing. I am not up for another round trip to to swap these out so I guess I am stuck with damaged new merchandise at full price. Unbelievable they could not offer a partial refund. Also could have been avoided if the receiving store noted the damage upon receiving it and they could have ordered a replacement so I wouldn't have to show up to then be told one was damaged."
"Always a pleasure doing business with Granger either way internet or branch visit thank you all very much orders always in branch by expected date"
"One of the worst customer experiences ever. The lady at the desk (im not sure her name) was blatantly rude to me and lacked any customer service skills needed. She was very short with me and seemed not to care. All in all, I will not be shopping there again."
"One of the worst customer experiences I’ve had in a long time. The employee struggled to operate a basic web browser and subsequently had to login twice. And even though I told him exactly what part I was looking for, he couldn’t find it. I was able to pull up the part number on Grainger’s website faster than he could, however, even with the part number he couldn’t find it.Finally, in the time it took him to fumble through looking up our account I located the part at another retailer. Outdated business model… Outdated employees."
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