Alternative Automotive Services
About the Business
Alternative Automotive Services is a trusted car repair institution located at 920b New Leicester Highway in Asheville, North Carolina. With a team of experienced technicians, they offer a wide range of services to keep your vehicle running smoothly. From routine maintenance to complex repairs, they are dedicated to providing top-notch service and ensuring customer satisfaction. Visit Alternative Automotive Services for all your car repair needs in Asheville.
Photos
Location & Phone number
920b New Leicester Hwy, Asheville, NC 28806, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Ricky is 100% my go-to mechanic. So many great things going for this place! I've been to many mechanics so I know the difference. - Ricky is just the nicest guy, friendly and honest. I've got a good intuition about people's character and I was right from the start. I trust him completely. I was touched when he went out of his way to think of me and messaged me when he saw a good deal on Facebook for some almost new tires that fit my car. A lot of it is in the little things, like helping me apply glue to my door handle for free. - Really good prices. When I had a leaky oil tank, I called a few places to get a quote on just the labor of replacing a tank just to get a sense of what was normal, and mostly got estimates of $400-$700. The cheapest was around $250. Ricky replaced it for $200 in labor. I think the difference comes from not charging you more hours than something actually takes. - They use a super transparent system when it comes to inspecting and diagnosing your car. They take pictures of any issue and log it into a system that you can easily access. Ricky is very knowledgeable and explains everything in a way that you can understand, giving you all of the potential options and reasons why you might pick one over another. - If you want to replace a part with something used, they'll get a used part for you shipped free. Instead of paying $600 for a new oil tank, they ordered me a used one for $120. They made sure it was working properly and actually refused the first one they received because it wasn't good enough. - He keeps his shop clean and tools very well organized. That's a good sign to see in a professional, and shows he wants things as efficient as possible and that he takes pride in his work. Overall I highly recommend Ricky/Alternative Automotive!!"
"Friday afternoon 4:15 I heard a grinding noise and desperately needed rear brakes and rotors. I had already purchased what I needed and called three places that were closest to my house.Everyone turned me down because it was too late in the day until I called alternative automotive on Leicester highway. I believe the gentleman‘s name was Ricardo who was actually getting ready to close up when I explained I have an important trip to take Saturday morning and desperately need this done. Without hesitation, he said to bring it by and got me in and out in no time. I had a safe trip the following morning with my family."
"Best vehicle maintenance shop in town. I average 65k miles a year and need a reliable mechanic. These guys are knowledgeable, provide up front respectable pricing and educate the customer on the issue at hand. If you're seeking a "quality" alternative, put your trust in Alternative Automotive!"
"It's so nice to find a shop run by honest reliable people. They got my Honda CRV back up and running the very next day for a reasonable price (a lot less than the dealership quoted me). Highly recommended!"
"It can be difficult to find a good honest place these days especially when there’s so many to choose from. I went to alternative automotive services on Leicester highway to have my brakes and rotors installed. I can read people very well and Ricky is honest and has integrity. I purchased regular rotors to have them installed and Ricky recommended drilled and slotted because I tow a trailer. My suburban is running as smooth as the day I bought it thanks to his expertise. I explained I had to be in shelby, by noon and Ricky and Ricardo had me in and out of there in what felt like no time at all. I found my new automotive repair shop!"
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