Pro Service Automotive

"Quality service and repair work. Great people. The waiting area is not heated, they need to address the issue...maybe put a space heater in the room."

"I had my 2013 Honda Accord Sport serviced here on 8/04/2023, and I was very pleased with the work done. Spoke with Kurt during the maintenance and he gave me the run down of things that my car would need fixed soon.....this included needing a new battery ASAP. And he was 100% accurate on that call, because the battery went totally dead yesterday Aug 5th while I was up on the Blue Ridge Parkway in North Carolina. I appreciate Kurt's honesty about maintenance that I would need soon especially with the battery and I should have went ahead with him replacing it but I thought I would be able to get a little more life out of it......but I was wrong. I became a faithful customer of Pro Service Auto way back in the year 2000/2001 ish, back in the days when Winfred Gray and Leonard Ingle ran the place. My dad who was an auto body repairman (Brent's Auto Repair) for most of his life, who is now deceased, referred me to Pro Service Auto all those years ago because he personally knew Winfred and Leonard and knew that I would get good auto service there, for when he could not do the work himself. Back in 2001 Pro Service Auto put a rebuilt motor in my 1994 Honda Accord EX and the car literally drove better on the rebuilt motor, and I drove that car heavily for another 3 and 1/2 years until it was totaled in a car accident in late 2004. They also did work on a 2009 Nissan Altima that I drove for 13 years. I moved away from Greeneville in 2013, and just returned to Pro Service Auto earlier this year for a brake job on my daughter's Nissan Sentra and I was very pleased with the service on her car. Friday was the first time Pro Service Auto worked on my 2013 Honda, as I have always previously taken it to Johnson City Honda which is where I bought the car in 2015. I can say for sure I will be returning to Pro Service Auto because they also saved me some money in addition to a job well done. Happy customer here!"

"Update via Pro Service Auto. I went to pickup my car today and spoke with Kurt and he apologized many times that he couldn't figure out the issue no matter what they tried. He refunded me the labor cost of what he had done that I paid for and apologized for the lack of knowledge and customer service. Although it was frustrating that I couldn't get my Ole honda fixed, he handled the situation well and respectfully. I appreciated it."

"This is where I usually take my car for service. Yesterday a warning light about a tire came on just as I passed Pro Service. I immediately went back there and Kurt put air in my tires. Absolutely great people. I highly recommend Pro Service"

"Took care of the 3rd party warranty for me, worked me in so I'd have my car the weekend of Christmas. Kept me updated on status. Promised one thing but delivered more than promised. Very happy with their service and professionalism. I am making them my permanent go to."