Drugs America
103 East 24th Street, Lumberton, North Carolina 28358
About the Business
Drugs America is a reputable drugstore and pharmacy located at 103 East 24th Street in Lumberton, North Carolina. Our store is dedicated to providing top-quality healthcare products and services to our customers. From prescription medications to over-the-counter remedies, we offer a wide range of products to meet your health and wellness needs. Our knowledgeable staff is always ready to assist you with any questions or concerns you may have. Visit Drugs America for all your pharmaceutical needs and experience exceptional customer service in a welcoming environment.
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Contacts
103 E 24th St, Lumberton, NC 28358, United States
Opening hours
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 17:00
Sunday:
13:00 - 18:00
Reviews
"It took 4 visits and a call back to my son's pediatrician to get his epi pen after a scare for Halloween someone thought it was funny to say oil where we were eating was croscontaminated by fish this is second time they never even ordered my son's epi pen because they didn't think I could afford the copay I think it is an employee issue I have been dealing with them over 30yrs the first time was last year same reason wasn't ordered only issues in all that time no other problems but it is a big issue."
"This pharmacy has went downhill since Management and Pharmacist have changed! If staff don't want to answer a question or you catch them basically telling you a lie, they simply hang up the phone. There's been multiple times I've stood at the front desk, waiting to speak to pharmacy staff and had to wait until they finished their personal conversation (customer service)??? Do not recommend at all!!"
"I hate that i ever had my medicines switched to this pharmacy because they are not organized. They tell you one thing over phone then when i got there one of my medicines was missing then they tried to blame it on doctors office whe i never had problems at my pharmacy that i was using. Since I switched i have had problems like their system is not correct i dont know but if things dont get better then i will be finding another pharmacy. It is not all the workers the problem seems to be filling the meds plus the lady i spoke with when i got rhere seemed to get fustrated because she couldnt find it in the system when it was in there the whole time."
"This is the worst place that I've ever had to deal with. Their customer service skills does not exist, had to wait in line at drive through for 40 minutes for a pick-up. So please people don't go there if you value your time"
"Very hard to get someone to answer the phone when you call. They are nice, but for a pharmacy to not have an option to leave a voicemail, or any sort of extension when I call them is completely outdated. I've never had the experience of calling a pharmacy and they actually hang-up the call, because they are too busy to answer. This has happened many times."
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