Walgreens

"I switching to CVS. Never has prescription on time. Shows that prescriptions are ready and you show up and they say come back in and hr just so you can show up an hr later for them to say the same thing. This happens every single time. I’m out."

"Walgreens has always been my fav! But this pharmacy rarely gets things done in a timely manner, if at all. They'll say they dont have anything for you so you think it's your Dr's office fault... but it's not. It's on Walgreens end. Started using the app, now it says unable to fill, action needed, call the store. But, I haven't been able to get thru on the phone, for a week! Rings, picks up, silence, some clicking then it hangs up. It's just always something with this pharmacy!"

"I’ve had several problems getting my prescriptions filled here. They will say they are ready, and then when I show up I get stared at like I have 3 heads, and told it’s going to be 30-45 minutes before they can get to it. Last month I picked up my prescription a few days early because I was going out of town. I looked at the app yesterday and it said my prescription would be held until the end of today, so I left work and it’s a good thing I checked the app….cancelled. I tired calling but their phone will ring once and then go to what sounds like an answering machine then hangs up. I called the Rock Hill Walgreens, the guy was very friendly and told me they’d have it for me by the time I got there."

"Doctor called in prescriptions one morning and pharmacy clerk told me that they would be ready at 12 noon. Keep calling back and they said wait 1 hour longer. Prescriptions never got filled that day. Next day they were not answering phone .Had to go in store the next day to get pharmacy to fill these prescriptions. This is not the only time this has happened. They got some serious problems in lancaster Walgreens. I have transferred all my prescriptions to another pharmacy. I would recommend everyone do the same or don’t go there."

"My family has done business with Walgreens for years. However it may be time for that to change. My wife had a prescription called in by her doctor the day after a holiday. She expected it would take a while to fill. It was called in at 6 am, so it would be there when the store opened. She checked at 4 pm and it was not ready. She checked back at 8 pm and it is still not ready. It won’t be until sometime tomorrow. This is ridiculous. If the store can’t handle the load, hire more qualified personnel or tell customers they can’t handle the load and they should find another pharmacy. Needles to say, it is time for our family to. The staff at this Walgreens (with a few exceptions) are unconcerned, knowing the make their pay no matter what and they don’t have to treat people decently."