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McDonald's
1232 East Main Street, Rock Hill, South Carolina, United States
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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 1232 East Main Street in Rock Hill, South Carolina, United States. Our Terms and Conditions have recently changed, so please take a moment to review them on our website. You can now order with the Mobile Order & Pay app on iOS or Android and pick it up at our store. Enjoy your food exactly how you like it with our convenient location amenities. Depending on your location, McDelivery is available on various delivery apps such as DoorDash, Uber Eats, Grubhub, or Postmates. You can also order McDelivery through the McDonald's app. Our menu items may vary by location, so be sure to check the app for availability. We accept Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo as payment options. Our top priority is the health and safety of our customers and employees, so we have implemented various safety measures in our restaurants. Visit our website to find job listings and apply for a position at McDonald's. We have been dedicated to serving quality food and quick service at an affordable price since 1954. Come visit us and enjoy favorites like McCafé coffee, breakfast items, burgers, and more. Check our website or app for operating hours and amenities offered at your local McDonald's. We look forward to serving you!
Reviews of McDonald's
"They refused to serve EMS personnel who had to walk up to the window because their ambulance would not fit in the drive thru and their lobby was closed. The 2nd shift manager was heard saying "I ain't putting up with putting them in the system as a walk up. They will have to wait for the 3rd shift manager for that.""
"Fresh fries mostly but burgers and nuggets are cold. Almost everytime I get my daughter a happy meal it's cold. Sometimes the fries are good though. Service terrible(2nd shift crew), every person at the register has an attitude, it's sad some of the older people aren't "kiosk" friendly but you got employees there that tell them to order there or wont attempt to help them. Tables are dirty to."
"I ordered using the app and the food took about 20 minutes to finally be ready. Customers were coming in to order and there was nobody at the front counter to take orders. Everyone was in the back trying to make the very few orders that were in the queue (they were not busy). They do have self-ordering kiosks, which folks waiting eventually seemed to use, but not having at least one person up front to take orders is unacceptable. The dining area, drink station, etc was filthy. This place needs shut down for a few days to be deep cleaned and all employees trained. Where’s the manager?"
"Almost 1/2 hour in drive through line at 9:45...This isnt a one time time thing. Always long wait at drive through but they do their best."
"We had an awful experience. We ordered at the kiosk, got the adult drink, then waited 15 minutes before an associate asked what we wanted. She realized the order was missed and told the staff to "make it a good one.” Waited another 10 minutes. No receipt was given. This was a birthday lunch for school, and once we got there we discovered the food issues. BOTH Happy Meals were missing the box of chicken nuggets and one didn't get the second side item. We cut up my quarter pounder burger to give to the kids instead, but it was pink so they couldn't get much. One of my daughters ate half of her apples before we realized they had a reddish brown tint. Both bags of apples expired that day; apples don't brown unless unsealed or really old. Of course, with a short school lunch time we can't go back and get it fixed then come back to school. It's not worth 20 minutes of driving afterwards to stand in line and argue the points after we ate what we could and tossed the rest. So they got our money and we got little food. I emailed McDonald’s and was simply told owner would reach out. Nobody called me or offered anything. In summary - no receipt, forgotten order, missing meat item in 2 meals, missing side item, expired/rotten side items, and an undercooked third main item. Around $20 for a partial meal which was partially edible."
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