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Crossroads Ford of Lumberton
5045 Dawn Drive, Lumberton, North Carolina, United States
About the Crossroads Ford of Lumberton
Crossroads Ford of Lumberton is a premier car dealership and service center located at 5045 Dawn Drive in Lumberton, North Carolina. As a full-service institution, we offer a wide range of services including car sales, repairs, financing options, and a store for all your automotive needs. Our experienced team is dedicated to providing exceptional customer service and helping you find the perfect vehicle to suit your needs. Visit us today and experience the Crossroads Ford difference.
Photos of Crossroads Ford of Lumberton
5045 Dawn Dr, Lumberton, NC 28360, United States
Opening hours of Crossroads Ford of Lumberton
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
Day off
Reviews of Crossroads Ford of Lumberton
"Made an appointment for a recall repair on a F150. They set the day so they would be sure to have all the parts needed for the repair. I show up on the date and time. An hour later they call me up to the front desk and tell me that they fixed one recall, by inspecting and taping some wires but would have to order the parts for the other recall. I took off half a day of work, drove 40 min there and back and now I they want me to do it all again because they didn’t do what they said they would do. The explanation was that they have to look at the part and make sure they have the correct part number. No concern at all that I just wasted half a day for nothing. Very disappointed. Will never do business there again."
"We bought a vehicle from this dealership a month ago. Were told they will overnight us our license plate once they receive it. A month later - NOTHING! They owed us some accessories as part of the negotiated deal - they FORGOT to order it. Not a single follow up call, no communication WHATSOEVER!!! A very poor customer service. They will overpromise just to get you sign on that deal and WILL NOT deliver on their own promises. If you have a choice, do yourself a favor and go somewhere else. This was our first Ford dealership experience and what a disappointment it is!!!"
"Crossroads Ford of Lumberton was able to work in my vehicle for an inspection 15 minutes after arriving and completed it quickly so I could get back on the road. Their service department was great."
"Our sales rep was courteous, knowledgeable of the product we were looking at, and very easy to work with. He was not pushy but was very respectful of us as individuals. He took time to learn what we really desired in a vehicle and pointed us to the ones that fit our needs and desires."
"One of the most painless and easiest transactions I’ve had buying a vehicle in a long time. Darren is a wonderful salesman! Super well mannered, very knowledgeable, and easy to be straight up with. Everyone from the manager to the finance people were top notch! I would recommend stopping by to see what they have. They went above and beyond to get us exactly what we wanted!"
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