Maggie Valley Skis & Tees

"One of the cleanest shops in Maggie. Can find skis, boots and warm clothes here for skiing and tubing in the valley. Shop small."

"BEWARE: First time skiers and completely amateur at the sport. After leaving this place yesterday, I had a concern that my boots were not fitting correctly, along with my children complaining as well. We were made aware that the boots weren't the most comfortable and they were made to be tight fitting so we went with it. After about 10 minutes of skiing, we were all in pain and miserable. After leaving the ski resort, I went back to see if someone could help me enjoy the experience a little more for the next day since we rented 2 day rentals. The 2 night shift guys were extremely helpful and got us the right fit. My daughter refused to ski again after a day of torture in the boots and the 2 guys helping us were considerate enough to offer a store credit for the rental we had paid for, along with a store credit for my husband who decided he wanted to snowboard instead of ski. So all in all, we left happy last night with boots that actually fit comfortably and thinking we had store credit for the inconvenience. BUT, today when the day shift arrived, they explained to me that they do not do store credit, the guys working last night were new, and they will not honor it even though it was written on paperwork and promised. But that's not even the reason that I'm writing this review. During my visit, I was lied to by the front desk about the pricing for the rentals at the ski resort (money scam). Convinced I was getting great service by the guy in the back, ABSOLUTELY NOT TRUE! I couldn't even strap the top strap of my boot on my right foot and he never once offered to try to fit me. He handed me my size and literally told me they're not supposed to be comfortable. Word of advice to any first time skier, Don't go here. It's not worth the headache of hauling the equipment to the slopes when it's literally cheaper to rent from the ski resort. If any of the equipment breaks, you can not get it fixed on site, you will have to haul it all back to this specific store to get it fixed. Huge waste of time. It's honestly just not worth it. If the customer service was better and they were a little more caring about someone's experience with them I wouldn't have even written this review but since they could care less about my experience with their company, I'll leave this review here to maybe save the next person the headache, time and money."

"I shopped for used boots for my skiis and got them tuned. The shop was very busy and chaotic that day and I forgot to pay and went straight to the ski station. I guess I used to have rental boots when I was in Park City and used get them every morning at the rental shop and go skiing and paied at the end of the season, so I got into automatic mode. I had told the guy who sold me the boots where I was going so as I got to the ski station he was there waiting for me furious. He called me a thief and many other names and made me cry. It was an awful interaction. Of course I called the shop, apologized and gave them my credit card number. But I really ask you: was all that necessary? Would a thief tell you where they were going with your stolen product? I am not sure if all that would have happened if I was American."

"Cashier ladies were wonderful and all equipment worked great. 3 stars for the attitude and rudeness from the ginger in the back who helped us with our gear. We were a group of 9 and we all felt uncomfortable with his attitude and it was clear he didn’t want to help us and was bothered by us from the very moment we came in. My brother asked for a different pair of shoes and he made a sarcastic remark asking if we were there to make a fashion statement. My other younger friend asked for a different shoe size and he replied to a child to “get off his throat”. Others were asking for help and he was very impatient and unclear. Extremely unwelcoming but when we came back to drop our gear off, the people after helped us so kindly and patiently. Props to them for making our experience better."

"Located on Soco Road in Maggie Valley, North Carolina in the same strip of shops as Jelly Belly’s, this shop has a good selection of affordable t-shirts and sweatshirts for men, women, and kids. They have embroidered and screen-printed Maggie Valley shirts. They also have kid friendly items/toys. They have an upstairs with more items than I took photos."