Firehouse Subs Lenoir City

"Good god what a mess Over six people working and every single one has AirPods in their ears and they’re ignoring every attempt of communication with each other. Two employees are just standing there yawning while the man with the longer hair literally is doing everything . The girl in the purple just standing there yawning and playing with her hair. We’ve been waiting for over 25 minutes and still haven’t gotten food. $35 for two meals is steep maybe we’ll get them today."

"Have ate here several times during my visits up. Never a problem until tonight. 25 minute wait for the sandwich. Got back to hotel, could not eat the bread. Cold and hard. Sandwich was BAD!! 4 people behind the counter, you would have thought it would have been better. Most likely won't be back"

"I had a co worker order lunch for himself from this location and when he got back to the office with his food, the potato soup looked like mashed potatoes. He called the store and the manager said that they were safe to eat, however my co worker did not feel comfortable eating them, so he gave them to me and I didn't think much of it since the manager said they were safe. I only had about 3-4 bites before I successfully attempted the DQ Blizzard test on this "Soup" and none of it fell out at all because it was so stiff! Fast forward about 15-20 minutes and and I am having some serious stomach pain. I just don't understand why the manager couldn't have just offered to replace the "soup" I don't eat here much, but when I do, I typically really enjoy it. Safe to say, even though I didn't purchase the food, I am very disappointed and not sure that I will eat here again...."

"Great food, plenty of parking, access on both sides of the building. Love their app so we can order and pickup with ease!"

"You can’t go wrong with the Hook & Ladder! This sandwich is served heated and the bread is soft. The medium size is a perfect size, if you’re not super hungry you can save the other half for later. They do have a rewards program that allows you to earn points for free food. I love sandwiches and this is one of my favorite places!"