Food Lion

"Wouldn't give 1 star if I didn't have to just to be able to leave my review. Ordered at 4pm from food lion To go to feed my family that night because we had nothing at the house left to fix. Said I could pick up between 7 and 8pm. All of a sudden last minute they want to text me and say they rescheduled MY already paid for order for 10am tomorrow. That doesn't work! I only ordered 7 items BTW so I called the store to ask them to please allow me to pick this up even if I have to shop for it myself even informed them this was the only way I had to feed my family tonight and all I could get was I'm sorry there is nothing we can do I can pick up tomorrow or refund ur money like so my family is supposed to go without dinner because u couldn't get your workers to do there job after conforming that it would be ready at 7 and waiting until 620 to let me know u couldn't do it some of us are out here struggling and food is one thing u dont mess with u don't stop to go until 8 ur telling me u couldn't pick up 7 things in a hour and a half righttt worst customer service ever"

"This particular location has amazing customer service. All the managers are very helpful. All the staff are very friendly and go out of their way to help you with everything you need. Top notch team of people."

"Is a good store due to the convenience and the customer service. It’s just not my favorite place to shop."

"I travel frequently to North Carolina to visit my mother and siblings and always visit the nearest Food Lion, since for some reason it is my sister’s favorite store. [As now, it never will be mine] ~ We visited this Food Lion on Saturday, November 12, 2022, in Rural Hall, NC, my husband, my sister and I experienced a lack of customer service and professionalism from one employee. We were very disappointed with the lack of care for a mistake that was in Food Lion’s hands, and we were simply trying to get the price right as seen on the shelf, we were hurried and treated as though we were wrong for wanting to double-check and reassure them that we were not making up the price that we had seen. The lady decided to price the items over what we told her we saw the items priced on the shelf. ~ Unfortunately, the lady we spoke to, found it very odd that we wanted to hold the store accountable for the price shown on the shelf and no one from the staff took a minute to go and check out the prices that the items were priced on the shelf, my husband even went to the items and took a picture of the label prices and showed her the correct price and she just stated that since we already paid she couldn’t fixed the correct price. * She even spoke in a derogatory way to my sister and it was completely inappropriate and unprofessional, she made my sister feel very uncomfortable and sad. At the end we went to customer service window and waited until a young gentleman came and refunded us the over charge for the items… What a customer service experience we had!!"

"This is our local Food Lion. It is always clean and well stocked. The employees are friendly and helpful. Depending on the time of day, it can be a little crazy getting in and out of the parking lot. Hopefully, with all the new construction, that will be a thing of the past. It's in an active, rural area. It is well like in the evenings, so you always feel safe. I recommend this location highly!"