The Pickled Onion Restaurant & Bar

"We’ve visited this location many times and have had very good service and food. We usually have Erin as our server and she is awesome, very attentive. My husband and I have tried many of the menu items and everything has been to our liking. 1/18/24 Another visit and tried the fried shrimp platter with buffalo sauce. Another winner!! Chris, JD, and Erin were friendly and awesome as always! Great job Pickled Onion!"

"Was in the area and decided to try it out since I love the other locations! This one did not disappoint, I got the Chicago Beef since it’s one of my favorite dishes. So good and tender!! It was busy since it was lunch time but i was able to get in and out with no trouble or long wait!"

"I heard a lot of this place since I live close by. Decided to tried it with my wife. Keep on mind was a self seat restaurant, and I saw a lot of reviews saying that they took so long to a server to noticed them. For us we just walk in and seat and a server was already at the table with menus. We started with some chicken crack really good flavor no too spicy. My wife got an Philly cheesesteak and was really good but the Chipotle aioli was a little spicy. By server suggestion I went for Mac and Cheese with Buffalo chicken tenders really hot and savory. Prices are really good and the music wasn't loud at all we are coming back to try more of the menu"

"I want to preface by saying they really need to improve their take out system and who handles those orders. We have visited this new location a few times now since we live in one of the neighborhoods close by and it is really convenient and nice to have a new option for dine in and take out. The food has been consistently good, staff has been pleasant (with the exception of this recent visit) and even when special requests they’ve been very accommodating. Our last pickup order was estimated at 45min for 3 items and that seemed a little much for the day of the week and what we ordered so I called up after 20min and the person that answered said oh yeah it’s been ready… our food would have been cold had we waited the full estimated time. It would be helpful if we get an email or text notification when the food is ready for pickup like other restaurants do. Our visit tonight was the worst experience we’ve had but I don’t think it warrants a negative star review. We placed two separate pick up orders, under two different names, approached a server and she was absolutely miserable and very rude. I told her they were online orders and she snapped they aren’t ready yet, so we turned away and stepped less than 5ft to the left over to the bar and ordered two beers and a minute later she comes out with 3 bags totaling 7 items, there should have been 10 items. She assured it was all there. Ok, we finished our beer, raised our concern again and she comes out of the kitchen with 2 more bags and snaps “well, you walked away earlier.” You told us it wasn’t ready… we get home and guess what? One of our items is missing. I will give management credit they handled the situation professionally and apologized and even placed a $10 gift card in the bag. Thank you for acknowledging the error but the problem is with your take out system. If your servers are busy and can’t handle take out orders when people show up then have a bartender or a dedicated person checking and taking care of people picking up food on busy nights. Again, the service has been good up until this point and the food has been good as well. I just hope they improve their take out system. I still encourage you to give them a try."

"Initially it took some time to get service. It wasn't an unreasonable amount of time, but it was starting to border on it. Once they realized they were very friendly and attentive. They were even kind enough to comp. My drink without me asking. The seared tuna sandwich was executed alright. I probably wouldn't order it again, but I appreciated the healthier options available on their rather robust menu. The fries I had as a side were crispy and seasoned well. The portion size was perfect to fill me up without making me uncomfortably full. Overall, it was a decent meal for a good price. I'll definitely return to try more things."