KFC 12313 Capital Boulevard, Wake Forest, NC 27587

"tried to pick up a delivery at 9:40ish. sat in drive thru for 15-20 minutes constantly speaking into mic asking if anyone was there and got no response the entire time. another car pulls up behind me (also picking up delivery) and tried the doors when they suddenly turned off all the lights and bolted out the door. every employee left but online it says they close at 11. please have the decency to let us know you’re closed instead of letting us just sit there and adjust your hours online."

"This is the worst KFC in the world! Every time me or my son come to this KFC the service is horrible! The wait is ungodly and they run out of chicken very often. I waited 30mins in the drive-thru just to be told they don't have anymore chicken! It was 6pm and you're out of chicken? She said "they have some but they're frozen." This has been the narrative on numerous occasions! My spn doordashes and hes had to wait sp often that hes had to cancel orders. It's insane! The management is horrible and the entire store needs direct retraining and a new manager. I will never go there again!! The district or regional manager needs to be informed immediately! It's awful at KFC on Capitol Blvd in Wake Forest, NC."

"It's been a while since I've been to Kentucky Fried Chicken and WOW! what a pleasant surprise! I got the Spicy Chicken Sandwich with Mashed Potatoes. It wasn't the spiciest chicken sandwich I've had but overall it was one of the best chicken sandwiches. Nice size piece of chicken, cooked perfectly - still hot and juicy. The mashed potatoes were delicious - I've always liked KFC's mashed potatoes. The biscuits and checked tenders were also cooked perfectly and we're tasty. The staff was friendly and helpful. I'll definitely be back!"

"Went thru drive thru. Wanted to try their new wraps. Service was great. Person at window was nice and patient with me. However, I'm not crazy over their wraps."

"I am very disappointed in the service recently. I have been coming here for several years and have seen a change in the employees' attitudes. They look like they hate their jobs & resent the customers. There is no greeting at the counter. Today I was given old, dried out fries so I returned them. I got a fresh order right away but no words were spoken. The customer service is not like the usual southern hospitality known in North Carolina."