Jiffy Lube

"Arrived to see if my vehicle needed oil change, little tag had fallen off I have always serviced this vehicle at their location Female manager rudely told me I had to wait for the 3 vehicles in front if me. Wait an hour to check the computer? I didn't ask fir an oil change, I asked to check computer to see if I needed one. If records said I did I would have gladly waited. For the first time in years at this location servicing 6 family vehicles I went elsewhere and was treated As a customer should be."

"My son took his 2015 Toyota Corolla to get inspected and was told that his emergency brake was not working. He was told by the tech that they could not fix the issue and referred him to the repair shop next door. He brought the car to me and there was nothing wrong with his emergency brake. It held when the car was placed in drive and reverse. Buyer beware this is a typical scam. Take your vehicle to a reputable mechanic for service. Bottom line I took the car the very next day , not to Gippy Lube, and the car passed inspection. Everything was tested"

"I took my vehicle in for an inspection and a couple tire changes. I’ve been there a few times and the service team is excellent. But one of the mechanics removed some bolts from my vehicle and forgot to re-install them, as a mechanic I completely understand that can happen. But I called and a rude woman answered (she claimed to be a manager). I asked if she could check to see if a mechanic had them at the shop and she told me they don’t have it and wouldn’t ask anyone or even try to help me out, she was really rude. I know for a fact they removed it there and I don’t know why, but the customer service from that woman was terrible."

"Clarence was so helpful. He took the time to listen to my concerns about my car, without judgement, then he got it up and running. Ramone took a moment of his time to answer a question about my daughter's car then made recommendations that were helpful. There are some really good people working in the shop. And they don't waste your time."

"I've been utilizing the Ramsey street Jiffy Lube for over 14 years. The staff is so great, that when the family was stationed in Northern Virginia, I'd time my vacations so I could do my NC inspections and oil changes at this Jiffy Lube while visiting my parents. The staff are always inviting, helpful, informative, and down to earth. The only thing I will not do here is my brake service. It's simply to expensive. It's mainly the honest and fun staff that has made me such a long time customer."