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Cross Creek Subaru Service & Parts Department
497 North McPherson Church Road, Fayetteville, North Carolina, United States
About the Cross Creek Subaru Service & Parts Department
Cross Creek Subaru Service & Parts Department is a leading car repair and parts store located at 497 North McPherson Church Road in Fayetteville, North Carolina. Our team of experienced technicians are dedicated to providing top-notch service and ensuring your Subaru vehicle is running smoothly. Whether you need routine maintenance, repairs, or genuine Subaru parts, we have you covered. Visit us today and experience the quality service and expertise that sets us apart from the rest.
Photos of Cross Creek Subaru Service & Parts Department
497 N McPherson Church Rd, Fayetteville, NC 28303, United States
Opening hours of Cross Creek Subaru Service & Parts Department
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 14:00
Sunday:
Day off
Reviews of Cross Creek Subaru Service & Parts Department
"Just needed an oil change, excellent service and fast. Good people work there. Again, they were really good and fast with my State Inspection even washed my vehicle for free."
"Wow! As a previous Ford owner until this past Saturday (bought a used Forester), the service experience at Subaru Cross Creek was DEFINITELY a level up. Their customer service was wonderful from the shuttle service to their web and text technology to speaking with Eric to get more details about their recommendations. I can't remember the name of who checked me out but she was friendly, upbeat and professional as well. I will never go back to Ford after this and I'll likely be a Subaru owner and fanboy for life if things remain the same. Bravo! Tell Myc I'll be seeing him in a couple years for a new one."
"I bring my subaru to get service only here. They are nice and accommodating. They have shuttle service if you choose to go somewhere while they fix your car, or you can stay at the waiting area and have some delicious coffee or lattes. The bathroom in the waiting area is clean. You can also buy drinks or snacks and watch a tv show. They have a great wifi signal too. You also get a complimentary car wash."
"I was greeted warmly when I arrived. Sign-in is easy and all of my options were fully explained. I love the fact that I get my car back serviced and clean. I was in and out much faster than I expected. I suggest that you go online to see how many appointments are booked and avoid Saturdays if you want to get in and out rather quickly."
"Service staff is friendly and helpful. I had to miss a previous appointment without notice and they quickly fit me in the next day without complaint. Super friendly clerks with a homey atmosphere. Sadly, the mechanic who did my oil change service attempted to pull the ol' "Well you need this and that serviced also, which is gonna be this many hundred dollars." Funnily enough, I literally had a full service appointment at a different Subaru Dealership 3mo ago and all stated 'requirements' had been performed. What's worse is that when I stated that, they could have verified those services in the maintenance online system. After declining the extras and double-checking at home, none of the "required" services were actually necessary. Fluid levels and colors were fine, batter had minor corrosion (with no connection issues), and cabin air filter was fresh and clean. What's worse: the mechanic left my battery terminal cover off the terminal in a different section of the engine bay and didn't even bother to wipe off the spots where they obviously brushed the terminals to check them. Folks should watch their wallets here and research before you go in. AT CHRISTMAS TIME, folks. Jeez."
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