Sam's Club Tire & Battery

"Mr. Glen and the tire & battery crew were extremely helpful with ordering and installing my tires. Even after they told me I had to get some new/other lug nuts, they were patient and very helpful through the entire process. I shall definitely be coming back for my other two tires"

"Worst ever! Had my tires installed at this location and they are not in alignment so I tried to call and make an appointment for them to get them aligned but nobody will answer the phone. After it rings for a good bit, at least four minutes it’s just stops ringing. I have called multiple times in a row and each time it is the same issue. I called to talk to a manager to see if they can assist me and was hung up on. I will be calling the corporate headquarters to address the situation. I wish I had read the reviews before I bought tires here."

"2nd time here in six months. Both times with appointments for services I was told would take no more than 45minutes. First time they were running an hour behind and didn’t tell me. Thought I’d give another try. Nope. Today my 3pm appointment turned into them not taking my car back into the bay until 5pm. Not happy but ok. At 6:05 they finally actually began the tire rotation. I could have stayed at work until 5 and not lost pay. I walked back to the counter on 2 separate occasions asking for a time estimate so I could just leave and both times I was told we’re working you next. I was 15 minutes early for my appointment at 3pm and finally got home at 725."

"Bought a set of Michelin tires about a year ago, kept having slow leak in them, previously had them balanced and rotated and mounted, and valve stems checked, no luck finding a problem. Brought them in today and Lynette and Vic said they would personally check everything and take their time and find it. And they did! The attachment seal and valve stem were corroded just enough to cause a very slow leak. She replaced all 4 and it cost me $12. Great customer service, took my complaint very seriously and fixed the problem. Happy customer here!"

"First thing first, nobody is ever available to pick up the phone i wonder why they have one. Second they are unorganized it is a joke. I had an appointment schedule for 2 days, they called me to tell me my wheels arrived. It took them 30 just to register my info and 4 hours to replace 2 tires. And i had an appointment and that not the end of it i brought 2 rim and ask them to be install on the car. What was not my suprise to see them in my trunk and not on the car. After 4 hours wait the guy show with the key, sorry it no our faults it management here is your key the car is in the back, no walkthrough of the work done. I get to the back they already closed the car is outside. They have really really poor service"