Whaley Foodservice

"Wish I had read the reviews before I called them. Price gouging crooks.The trip charge was more than the labor. Please Don't use."

"Never again. Worst company I ever delt with. Do yourself a favor and call Facility Doctors Hvac and equipment repair they showed up the same day and charged half of what they charge."

"I wish I could leave zero stars. Whaley is absolutely the worst service company I have used in my 28 year career in the food service industry. The trip charges are absolutely ridiculous!!! They quoted me almost $680 for a simple oven repair plus the initial $175 trip charge. When I called and questioned the estimate and trip charge they were extremely rude. As a first time customer I told her we would never use them again. Her reply was " that's probably for the better" and hung up! I had another company come out the next day and the total cost of the repair was $220. I showed them whaleys estimate and they said that was a total rip off. Beware of this company!!!!"

"I would NOT recommend this company to do service EVER. Leave your equipment broken before doing business with them. After waiting 2 days to get a repairman out to my place, he doesn't have the common part on his truck, even though I told the lady that took the call I thought that was what it was (and I was correct). Another repair guy comes 2 more days later at the exact time I told the first NOT to come because we would be busy. 15 minutes later he has the repair complete. Now the bill- $133 to travel 21 miles. $99 for 15 minutes worth of work as the labor cost and $62 for the part that I could have bought on Ebay for $12.50 with free shipping. After talking to their manager, apparently they do not feel that this is unjust. He made no effort to appease me or offer any kind of refund due to this unjust charges. He just told me about how much it costs them to do business, which I can appreciate, but highway robbery is highway robbery. If you rape your victims, I mean customers, they will never come back to do business with you. I would only recommend this company to do business with if you are uber wealthy and can just throw money away to have them service your equipment. Unprofessional office staff. Unprofessional managers. Not customer focused in any manner."

"ok so since when do you have to have a credit card on file for them to even come out and repair a piece of equipment, when I'm paying COD? Why do they need to keep all my personal info on file? in case my cash is not green enough? Don't get companies today... i asked if they were insured against a potential hack to their system, response was i don't know....... Yeah let me give you all my info then....NOT"