Zaxby's Chicken Fingers & Buffalo Wings

"Spent 30 min at the drive through for a basic meal order. They take orders and make you pay then have you park with 4-5 other parked cars waiting for a person to walk out the food. This is not efficient when the drive through line is empty. Now a person is walking up to every car with 2-3 orders in their hand bc they don't know who is who, wasting more time. Clearly this place is not being managed well. So I'm not sure I even blame the employees."

"Waited 20 min at the drive through to place order after being told hold On one second. Placed order then had to wait another 10-15 min on the food to come out. I spent more than half my lunch just waiting for food. Manager walking around just playing with her hair. Employees standing around not doing anything but playing on their phones. This place is absolutely the worst zaxbys I have ever been too. Dining room was a mess, restroom had piss all over the floors. Save your time and effort, hit the Wendy’s across the street. Fries and sandwich was cold, no napkins or ketchup either. This place is straight trash with the bottom of the barrel employees."

"I don’t really write reviews but the guy that works here has the worst customer service. I ordered a pickup order through doordash and went to pick it up after i got the notification that my food was ready. When i tried to enter the store the door was locked. I checked the hours and it was their business hours but still the doors were locked. I only saw people in drive through. I went to the window to ask the guy about my order since I didn’t have the car to go through drive through. The guy yelled get in line. I told him my order was already ready and yet he yelled at me every body in the line had their order ready and asked me to get back in the line again. I didn’t have a car and he wanted me to get in the drive through line. That’s absurd."

"1/24: Absolutely abysmal delivery. Food was done quickly so delivered quickly but that’s literally the only good note. The tenders were nearly-inedibly overcooked, hard and crispy and not remotely enjoyable. There was no utensils so the coleslaw couldn’t be eaten. Absolutely worst of all, the filled sauce containers (why not the prepackaged containers?) were just a single drop above empty - see picture. There’s no chance anyone could look at that and believe it was acceptable."