Sbarro

"Service was negative 5 stars..We came to the mall today at 1200. The guy here at Sbarro had a major attitude. He did not acknowledge that we were even at the counter inquiring when we could place our order and when he did finally turn around to see us, he didn’t greet us. He answered our question about when pizza would be done with big attitude saying “15 minutes” and turned his back to us again. We waited 25 minutes to go back and order in the long line of others that were waiting and he told the customer at the front of the line “do you see any pizzas”…which made everyone immediately leave. To say the service was piss poor at this establishment is an understatement. We didn’t eat anything at this establishment."

"Waited 10 min for a pickup order & when someone finally came out of the back to give it to me, she was eating a slice of pizza and was talking with food in her mouth just nasty and very unprofessional"

"So I got there at 10:30 AM. She said she don’t open up until 11:30 AM. The food sit out until she opens is hard and dry. And I came by at 11:21 and she said they still doesn’t open until 1130. So I went in on the website and say you guys open 11 o’clock. Her attitude is if she don’t want to be there if she don’t want to be there, she need to quit. She has a very nasty attitude. This is the manager. I don’t mind spending my money with Asian people. They are very attentive, and they make sure I have my food on time."

"We just left the mall and my 12 yr old daughter loves your pizza we went early and staff kept telling us the open at 12:30 so we waited went up at 12.28 and they said we open at 12:30 I said I know we are just waiting finally they came from back at 12:32 kept ignoring us and finally helped us was so rude and short awful customer service they need to be re trained or they just hate working for sbarro it really shows even when we walked away from my daughter asked why were they so mean mom. It was really embarrassing I always leave tips but did not due today to their behavior unacceptable! I think the owner should be aware of this and make some changes I will not be going back to this certain sbarro unless changes are made!"

"My experience here was fantastic. The atmosphere of the mall's food court was really nice in my opinion, and because the nearby Chick-fil-A line was way to large (as expected), I noticed this parlor, and tried the pepperoni, sausage, and bacon Stromboli, alongside a nice, cold Dr. Pepper. It was by far the best Stromboli I've had in a while, and the service was pretty solid, too, as the wait time for the food was fairly hasty. If I ever have the opportunity to order there again, 9 times out of 10 I will."