Jimmy John's

"Once again, I scheduled an order for delivery between 12:00 and 12:15. I placed the order hours before the actual delivery time. It says out for delivery at 12:02 and 30 minutes later still no food. I try to call and no one answers. I already talked to the manager and he didn't really give any resolution that they were just at the working on it. No longer ordering from this JJ again"

"They have finally lowered themselves to be Subway's equals. Meat was like a tube, no way that was freshly layered. The sandwich was either all meat or lettuce and bread. Didn't get a receipt so when the food was ready they started screaming the receipt number, then what type of sandwiches we got. Lol, once we get settled, not a napkin to be had in the entire restaurant. And don't ask an employee for one. Clearly they are too busy to help. Not interested in calling and speaking with a manager or going to a website to provide feedback. Save it, not interested. Just wanted to tell people the place sucks and we won't go back."

"Once a brand goes against their own tagline, they’ve lost the plot. Over an hour (TWICE) for a sandwich to be delivered a mile. How is that “freaky fast?” The owner should get in their car and deliver themselves or they won’t last, because they just lost a loyal customer and I know others will do the same. $20 and an old, soggy sandwich. Good work, guys!"

"Update: Manager reached out to me to apologize. I appreciate the gesture, and understand how this was just an unfortunate accident. Updated to 5-stars. Original 2-star review: I ordered a typical meal (2 sandwiches) in the store, and was first accidentally charged for a “combo” that I did not ask for. Annoying, but I guess my fault for not understanding the total bill. Then, while I waited (forever), the 3 people who ordered in the store AFTER me all got their food. When I went back to the cashier to ask about my food, I watched them move my ticket forward, and finally make it. That is ridiculous. Is this bc I didn’t tip…? Who tips on a small/typical in-store purchase at Jimmy John’s?!? Also I shouldn’t be penalized for that…so awful. Used to order here 1-2x a week. Not going back (for awhile at least)."