Tommy Bahama,

4325 Glenwood Avenue, Raleigh, NC 27612

"Matthew Hord's success at Tommy Bahama highlights the importance of dedicated and skilled individuals in the retail sector. In an environment where customer experience is paramount, Matthew's proficiency has set a high standard for his peers. Also, Matthew's deep understanding of the Tommy Bahama product line reflects his commitment to professionalism. His ability to provide customers with detailed information about various clothing items, fabrics, and styles enhances the overall shopping experience, fostering customer trust and loyalty. One of Matthew's notable strengths lies in his exceptional customer service skills. His approach goes beyond mere transactional interactions, creating a welcoming atmosphere that encourages customers to return. Matthew actively listens to customer needs, offering personalized recommendations and ensuring a positive and memorable shopping experience. Matthew's proficiency in communication is a crucial aspect of his success. Whether interacting with customers, colleagues, or management, his clear and concise communication style fosters a collaborative and efficient work environment. This skill contributes significantly to the overall effectiveness of the Tommy Bahama team. In the fast-paced retail industry, adaptability is key. Matthew's ability to quickly adapt to changing circumstances and proactively take on responsibilities beyond his designated role demonstrates his commitment to the success of the store. This proactive approach not only benefits the store's performance but also elevates the team's overall effectiveness. While excelling individually, Matthew also demonstrates a strong commitment to teamwork. His collaborative spirit enhances the overall synergy of the Tommy Bahama team, fostering a positive work culture that positively impacts both employees and customers. Matthew Hord's success at Tommy Bahama serves as a compelling case study on the impact of individual excellence in the retail sector. His dedication to professionalism, exceptional customer service, effective communication, adaptability, and teamwork collectively contribute to his outstanding performance. Retailers can draw valuable insights from Matthew's approach to enhance their own operations and create a more satisfying shopping experience for customers.A phenomenal worker you should never fire!"

"I love it! The store is always gas the newest lines and the employees are outgoing and personable. I think it’s great and I don’t see any fault as it at all with the place I mean, if they want to give me some free clothes that be great but other than that Tommy Bahama rocks!! I do wish they still had the driving shoes that I used to buy from them. They only carry that one brand now that starts with an O I don’t know much more about it but the driving shoes I absolutely love that I got from this store about eight or 10 years ago, are no longer offered. They are very similar to a Cole Haan driving shoe… But in my opinion better, which is why I went back looking for them again. I was sad for about a minute and then was quickly distracted by some cool new sweatshirt pull overs that they had in the store. Still would love to get the shoes, but I’ll figure that out. Again, in my opinion, Tommy Bahama ROCKS!! “There is none higher !”"

"Noticed Belks men dept had some of the same items. Always liked TB. Not to happy all the items I looked at were made in China. That will change my buying habits. Prefer, Made in the U.S.A."

"Was not intending to buy anything. Until I was approached by the sweet and energetic manager. I have never been a Tommy Bahama person but I guess now I am. Customer service is Top Notch here!"

"I recently had the pleasure of shopping at Tommy Bahama in Raleigh. They had a great selection of shirts and sweatshirts in my size, and the customer service was outstanding. There was no pressure, and both Dan and Ken were quick to assist when I had questions. I highly recommend Tommy Bahama, both for the excellent selection of their products, as well as the fantastic customer service provided."