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NTB-National Tire & Battery
9001 Baileywick Road, Raleigh, North Carolina, United States
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About the NTB-National Tire & Battery
NTB-National Tire & Battery is a car repair and store institution located at 9001 Baileywick Road in Raleigh, North Carolina, United States. They specialize in providing tire and automotive services to customers in the Raleigh area. With a convenient location and a team of experienced technicians, NTB offers a wide range of services to keep your vehicle running smoothly. Visit NTB Tire & Service Centers in Raleigh (Baileywick Rd) for all your tire and automotive needs.
Photos of NTB-National Tire & Battery
9001 Baileywick Rd, Raleigh, NC 27615, United States
Opening hours of NTB-National Tire & Battery
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 20:30
Friday:
08:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of NTB-National Tire & Battery
"NTB provides great customer service! The employees are always very helpful and just recently were able to assist me with getting a copy of records of the services they provided so that I could get warranty work completed on my vehicle."
"NTB is the place we go to take care of all of our car servicing needs. They are always polite, friendly, professional, and do an excellent job each time. Customer service is top-notch. I recommend all of my friends to come here!"
"I stopped by yesterday to address a tire issue I was having. Art gave me exceptional customer service, and resolved my issue quickly. I left there feeling so good about the excellent service that I definitely will be going back. Great, great place."
"Had a oil change, tire rotation which is to include a break inspection done 6/26/23 (confirmed in their records). On 9/5/23 brought my same F-150 in because the breaks were grinding. During the 2 months I put 2000 miles on my truck. Ask the service tech if they did the break inspection on 6/26/23 he yes but sometimes things get overlooked as they do a lot of oil changes. Scott the service manager did a quick inspection of the breaks, stated my pads wore into my rotors and now everything needed replaced. I explained in 2 months and 2000 miles my breaks must had been bad during the time of my last visit which included a break inspection. Scott agreed but would not take any accountability for the damage now done to the rotors. Keep in mind I also bought BFGoodridge KO2 a few months prior. Scott the floor manager refused to give me the name his regional managers name and stated I could take my business elsewhere. Another employee quietly let me know Scott’s Managers name was Jimmie Varju. If you don’t honor your work that is fine but why would you refused to give me your managers name??? Well thanks again to the service counter employee who got me the Regional Mangers name. Brian Bennett, use to be the store manager who I’ve interacted with for years, great guy and did a great job. Not sure what happened to him. Let’s see if the Regional Manager Jimmie Varju will return my call…"
"It was late after nail and I got a nail in tire. Called NTB and talked to Adam. Took the car back minted after I arrived. They close at 6 it was 5:25 when I got to NTB. Fixed the tire one minute before 6. Adam was very helpful plus he fixed the tire at NC. I told he didn’t need to do that but he insist. I was very thankful. So I called late and Adam was able to take care of me plus he was kind enough to not charge me. Best customer service I’ve had in a long time. When I got my car inspected here several weeks ago it was the same great customer service. So thank you Adam."
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