McDonald's,

4325 Glenwood Avenue (Crabtree Valley Mall, Raleigh, NC 27612, United States

"I give a zero I went through drive thru placed order was given the wrong order took it back told them my order again. Given the wrong food again. I will never return to this place again. Many of bad experiences with this restaurant can’t believe how they run this establishment."

"Went here a few weeks ago. Initially my order was taken incorrectly. I went back inside where Ms. Toy replaced my order with no question. She was very pleasant and corrected everything."

"I don’t ever write a review. Manager seems changed and had really 3 straight bad experiences at this location. 1. Ordered ice cream and she just said “we don’t have ice cream”. I questioned, “no ice cream?” She said “we don’t have ice cream”. I said “you mean you don’t carry ice cream no more or you’re out of it?” She said same thing again “we don’t have ice cream”. Seems like she was playing with me and very rude. 2. Ordered mc morning at 10:15am and they said there is no morning menu at this location. Isn’t McDonal’s have morning menu until 11am? They thought I ordered Big mac meal so I asked for refund (asked refund except coffee since I drank while wait for my order). She refunded $6 in cash. I paid w/ my apple pay and paid $9.19. Is Mc coffee $3.19? Almost same as Starbucks? I didn’t want to bother so I just left. 3. Waited fries for long long time. Rude ice cream lady was here again with ignorant attitude."

"Ordered an ice cream in the app. When I arrived manager said the ice cream machine was broken but, I would get a refund automatically after 24 hours. The app FAQ makes clear that when you order something it’s paid for immediately upon submitting the order, so clearly the manager was lying and just trying to get me to leave. When I asked for a refund the manager said a refund was not possible. Another lie, as after I showed them the FAQ page that made clear a refund could be provided at the store where the order was set for pickup they relented and provided me a refund. So to review the manager lied to me to get me to leave, denied they were able provide a refund, and finally relented after I showed them on the McDonald’s website that what the manager was saying was a lie. Quality people working here."

"Worst service ever! I just wanted to get a couple of ice creams for my kids, I walk through the counter and kindly ask the lady for 2 ice creams. First of all, she didn't even look at me since she was too busy on her phone. Secondly, she just says, "we don't have ice cream." Again, no even looking at me and keep texting on her phone she was very rude. Please don't hire this kind of people who don't like to work. If she doesn't need the job, send her home! Why do you need this kind of workers!? This macdonalds is inside the Crabtree mall, at the food court!."