Jiffy Lube

"Buyer beware. The technicians 1. Reeked of marijuana; 2. Stripped two of my wheel studs (on the same wheel) by using the impact gun to fasten the lug nuts before ensuring the lug nuts were twisting cleanly; and 3. forgot to reset the oil change light. They're either too high to know what they're doing or they've not been trained correctly. I drove 1,000 miles unaware of those stripped lug nuts; had they failed, my wheel may have spun off while driving. And 4. It cost me $125 to fix that. Consider yourself warned."

"I have regularly had all three of my cars serviced here for oil and inspections. I've never had a problem until I went in for a NC inspection for my 2015 e-Golf last week. The service woman called me out to the bay and said I needed new wipers. I told her I'd changed the wipers myself about 10 days ago. She said they were "flat". She also said I needed new brake pads, though she couldn't tell me the measurement on them. I left immediately and had the NC inspection done at Midas down the road. Passed with no repairs at all. Stay away from this place, they're on the take."

"Quick and efficient service. Staff was professional, making the experience straightforward. Has a clean restroom in the waiting area. Recommended for convenient oil changes and annual NC vehicle inspections."

"The folks here did a great job with our oil change for our Mercedes! They made sure to double check everything as we brought in our own oil and oil filter for the change. My wife really loves this car and so I put extra care into the oil changes as it’s a car her mother handed down to her. I appreciated the way they handled all of my questions and even when I came back with my wife because I had doubts everything was done correctly (my doubt really were not the staffs fault by any means, I’m really just learning how to take care of this car!) they were AMAZING at accommodating us. One of the reps even taught me how to check the oil properly at home. The manager checked over everything twice for us too. They are a warm and friendly crew who all care about doing their jobs the best they can. I will be going here for all my fluid change needs in the future!"

"When I arrived, the attendant did not greet me or say anything at all. I told him what I was there for - an inspection and oil change. This was done pretty quickly. They recommended a new cabin filter, but I replaced it myself later. When replacing it, I found they had jammed it into the holder, causing it to bend and not work properly. They did not check the air in my tires because the low pressure light was on before and after I left. I needed new tires to pass the inspection, but before I purchased them elsewhere I received an email about which services were needed soon. Tires were listed as not needing service. The cashier (Asia) was courteous. I will not return to this location. It used to be very efficient and anyone I interacted with was always friendly, but this last time most of the employees seemed to be pained to be there."