McDonald's 10050 Glenwood Avenue, Raleigh, NC 27617

"Worst McDonalds ever!!! Staff is on a personal call on the phone they ring up customers. Placed an order and several other people were there waiting for their orders and while one employee was ringing everyone up the other is sitting down in the back on the phone. After 30min of wait I ask for my money back, no one was preparing food for over 30min. Walmart should kick them out and give the opportunity to a fast food place that actually wants to be there."

"This McD's is where unmotivated people and incompetent managers go to get paid. If you desire to stand at a register and be ignored for several minutes by employees in the back or take 30 minutes to get your order, this is the McD's for you! Just don't be hungry when you show up. For years now, there has been a constant pattern of poor customer service, no leadership, and worst-in-class wait times at this location. Look at the reviews and ratings...and those are only the experiences people are willing to share with you. Anyone with a decent work ethic would have a great opportunity here to really shine as an employee. Until McD's sees how much money theyre losing here, you can help preserve peace and happiness on Earth by avoiding this store. A much better and well managed McD's is just across the intersection in Brier Creek."

"This was a truly insane experience. If I go to a restaurant and they make me food, and I do not enjoy the food literally 100% of the restaurants that are corporate and or franchise have a policy for redoing food. I was at the location in the Glenwood Walmart, nearly every day since I came back to Raleigh. I was there yesterday and ordered food. I ate two pieces of food and called back to tell them that it was not very good that I wanted it replaced. Today when I went back to replace it. The general manager told me that I had never been there, Asked for my receipt, and started VERY pointedly asking me questions and making accusations as if I were trying to get one over on them… I told her I wasn’t going to have her keep being rude to me, as I do not raise my voice or cuss anyone… She refused to do anything saying over and over she’s the GM and I could “call 1800 whatever” she gave me someone else’s receipt and said “call that number” The number goes to an answering service. I asked for the franchise information (I am one of the franchisee for the Marcos next door and understand that they need to hear this) She refused to give me the info and told me to leave. 7$ worth of food for this smh I just wanted food that didn’t taste off. I wonder how there’s only 2*"

"If I could give a zero star review I would but I guess I have to be nice… I had to wait in a 3 person line for over 25 minutes before an employee even would come to the register to take one person’s order. Mind you that one employee was shoving a package of apple slices into his mouth while in front of another customer. Last I checked if an employee is eating they are to do so in the dining area outside of kitchen boundaries (this is a sanitation practice) on further note it was rather rude of the employee to feed on said food item right in front of a customer. This lack of professionalism and practice of food safety has drawn me to the conclusion to NEVER eat at this establishment again."

"Girl with red braids working on 09/01/2023 needs to be trained on how to deliver adequate customer service. She rudely blurts out that there’s no burgers available because the grill is broken before she can even greet us with a simple “hello or welcome to McDonald’s” .. then she takes my order and walks away from the register. Just completely walks away to socialize in back with a man who had his toddler with him in the kitchen area. She was away for at least 7 minutes before coming back and realizing that I was paying in CASH. Of course she has an attitude at that point because she has to actually WORK by taking the money and returning my change. Not to mention the fries were maybe halfway full when we received our order? CORPORATE NEEDS TO VISIT THIS STORE!"