JR Auto Repair,

2210 Angier Avenue, Durham, NC 27703

"The most kind and honest mechanic! They have taken such good care of our cars for years. And everyone you speak to when you call is incredibly kind and helpful!"

"Way overcharged for an oil change that took another place less than 30 minutes. The 1 oil change took over 2 hours. Also found out they out the wrong filter in my car which made my next oil change more expensive. Thanks for doing a horrible job. Never would go here ever again."

"Took our vehicle in for an inspection, and accidentally provided them the wrong registration card (my fault) which messed up the inspection process. Monica and the technician were incredibly patient, called the DMV to get it sorted, and handled all of the paperwork to ensure I left with the correct inspection report. I was still out in under an hour. Has to be the best customer service I have received at a mechanic."

"Front desk very kind, but the owner never showed up to perform a service I'd had scheduled and I waited over an hour. Edit in response to the owner: my name is private, so it makes sense you did not see my appointment. Here are some details. My visit occurred 8/2/23, I made an appointment through email with Monica which was confirmed 8/1/23. The tire pressure sensors were checked. A cause for the sensor light staying on was not found. I had scheduled a state inspection too. The owner didn't show. I was there from 10-11:30. Monica said the owner, who does the exams, is usually there around 9, but couldn't tell me why they didn't show or when they would show up."

"I was quoted $100 for a change of headlights on my car. The repair guy had no idea what he was doing kept asking questions about how to change the light despite us telling him the bumper needed to be removed at the time I made the appointment. They ended up charging me $200 for 2 hours of services because their team had no idea what to do and took them longer than expected. Last time I will be spending my money here. Should not be $200 for a simple headlight change. They will rip you off. If I would have known the real cost before getting the car fixed I would have went somewhere else."