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O'Reilly Auto Parts
1578 North Carolina 56, Butner, North Carolina, United States
About the O'Reilly Auto Parts
O'Reilly Auto Parts is a one-stop shop for all your automotive needs, conveniently located at 1578 North Carolina 56 in Butner, North Carolina. As a leading car repair and electronics store, O'Reilly Auto Parts offers a wide selection of high-quality auto parts, accessories, tools, and maintenance supplies. Whether you're looking to fix up your vehicle or upgrade its electronics, our knowledgeable staff is here to help. Visit us today and experience the exceptional service and top-notch products that have made O'Reilly Auto Parts a trusted name in the industry.
Photos of O'Reilly Auto Parts
1578 NC-56, Butner, NC 27522, United States
Opening hours of O'Reilly Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
09:00 - 21:00
Reviews of O'Reilly Auto Parts
"Customer service was non existent. Employees super nonchalant. Might as well been at home the way it looked like I was bothering them. I needed my bulb replaced which is free & he acted like it wasn’t a tool in the building. Kept playing with his hands until i got bored enough to say ok I’ll go somewhere else & he jetted back in the store. Had to come give a review"
"The store was very clean and organized. I found what I needed, headed to the cashier, checked out and left. I appreciate when you can get in, get out and get on with life."
"Last Sunday afternoon I was preparing my truck for a long trip out of state to pick up livestock. While changing the fuel filter I broke off the coupling for the fuel filter’s return valve. I searched the internet and found that this was a common issue with my truck and the only “instore” replacement part was at the Ford dealership. My trip was scheduled for 5am so the dealership was not an option. I drove to several stores searching for parts that I could use to patch the existing broken fuel line but found it almost impossible to replicate the part that I needed. My last stop was at the Butner/Creedmoor O’Reilly’s store. I bypassed the front counter when I entered the store because I was frustrated and didn’t really think that I would find what I needed anyways, but that did not dissuade the women behind the counter, whom I would soon find out was my lifesaver! The employee named Steph not only asked if I needed help but also asked what I was looking for and I only described brass parts that I was searching for since I knew the original part was not available anywhere. She walked me to several locations in the store and even took me in the back stock area where a wall of brass fittings was stored. She continued to manage other customers in the store while continuing to check on me and my search. I did not find what I was looking for and began to leave the store when Steph asked if I wouldn’t mind letting her put my vehicle information in the computer to see if anything would come up that my help. While she entered my vehicle information, I began to tell her of my situation with the Ford only part and that I was under contract to pick up livestock the next day in a state 12 hours away. She was genuinely concerned about my situation and even commented that the fix had to be permanent since animals were involved and the truck could break down in the summer heat. Unbelievably Steph located the exact replacement part in another city at one of her other stores and called to ensure that the part was in hand! I was able to obtain the part that evening and get my truck back on the road with the confidence that I had a permanent fix and a reliable part to ensure that I did not break down on the side of the road with livestock during summer temperatures. Steph is not just an employee at a parts store, she is an ambassador for O’Reilly’s and is the sole reason that my first stop for parts will be at her store. O’Reilly’s carries Ford quality parts and is always priced less than the competition. I have never been a fan of the look of the outside of the O’Reilly’s stores with the green tinted windows, but now that I met Steph, I realize that store looks aren’t anything, and Customer service and employee work ethic means more."
"Today Luke & Ryan were awesome. They both went over & beyond to help me with a bad wheel bearing on a truck I just purchased. Great guys, I can’t thank them enough! Without them I would have been stranded ."
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