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Midas
3606 Durham-Chapel Hill Boulevard, Durham, North Carolina, United States
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About the Midas
Midas is a car repair store located at 3606 Durham-Chapel Hill Boulevard in Durham, North Carolina, United States. They offer oil changes, brake repairs, tire services, and more for most vehicles. The store is owned and operated by local families dedicated to providing high-quality auto repair services at fair prices. With convenient hours and expert technicians, Midas is your one-stop shop for all your car maintenance needs. They also offer the Midas Credit Card for special financing options. However, some customers have reported issues with training of new staff and lack of communication during services. Despite this, Midas continues to be a reliable destination for auto repair in Durham.
Photos of Midas
3606 Durham-Chapel Hill Blvd, Durham, NC 27707, United States
Opening hours of Midas
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 15:00
Sunday:
Day off
Reviews of Midas
"Great service and knowledgeable staff. This store seems to have undergone new ownership and it’s so much more organized and well run. The General Manager is very personable and knowledgeable and helped me get what I needed and get in and out quickly. I will definitely be back and wouldn’t hesitate to recommend this store to anyone looking for great service."
"People very nice and helpful. Had good service there several times. Look forward to my next visit just not the price. ;)"
"These guys are fantastic and reliable folks. I have been there twice with and without appointments and have received exemplary service. They will give you honest opinions and go out of their way to diagnose the problem. Unlike dealers and AAA workshops that want to charge to diagnose even when the problem is staring them in the face. This Midas location’s helpful and courteous customer service has made me a forever customer. Very happy to find a car place which I can trust and don’t have to worry about being taken for a ride!"
"Negligence at the least, likely pure laziness, in not properly reattaching the engine splash guard (only 3 of 9 removed screws were replaced) or in notifying me that screws were missing caused the splash guard to come loose, over $500 in damage. If screws were missing when I brought the car in then why did the tech say nothing? His response to that question, "Do you know how many times customers don't do anything?" Is that reason to stop being responsible and tell customers of observed problems? Management backed the techician who admitted to not telling customers of such missing screws. The evidence clearly shows that screws were removed to do the service, but not replaced. Store management supports the negligence by allowing the technician to not report observed problems. One wonders what other observed problems are not reported to customers. If Midas posts photos, note that the direction of tearing in the splash guard is opposite to what would be were his claims accurate. The technician also accused me of being racist for calling out his laziness and negligence."
"The staff is very personable and honest about the services that needs to be done to your vehicle. I will be getting all of my services done here moving forward."
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