Domino's Pizza

"Since your employee didn’t know about the national special, Large 1 topping for $7.99, we ended up at your competition for the same price. We prefer your pizza but they have better customer service and business acumen. Training 101: If I specifically ask “Are you still running special for Large 1 topping at 7.99” it’s better to know specials and honor special, maybe suggest add-ons! Verses: Denying special and offering Large 3 topping at $9.99, ultimately, losing the sale."

"Do not, I repeat do not order from this location. I attempted to give them a chance this past Sunday and the whole experience was horrible. The food was an hour late and cold. In order to speak to a mana and get a partial refund for items that was missing from the order took until today. Then he tried to only issue a credit rather than a refund. The staff was rude and annoyed about us calling because we were missing an item as if it was our fault. I gave a tip in cash and they could not or refuse to return that as well. If you order there and they mess up your order good luck trying to get them to correct it. We spoke to a manger Tuesday who stated he will issue a full refund however we never got it. I called back today and they said they not issuing a full refund and could not return the tip. I called corporate and they stated it is a franchise and they could not do anything."

"I placed my order at 12:19 p.m. The Domino's tracker indicated that my food was delivered at 1:00 p.m., but it never arrived. I called the Mebane Domino's location four or five times, but nobody answered the phone. After driving to the Domino's location to inquire about my food, the lady at the front desk mentioned that my delivery should be on its way, but she wasn't sure about the delay. Around 1:40 p.m., my wife called and informed me that the pizza had been delivered, and it looked like this (see photos). The lady at the front desk explained that it was a thin-crust pizza and mentioned that this might happen during delivery. The pizza was cold, and it appeared as if the delivery driver had tossed the boxes around. Overall, it was a disappointing experience today. The lady at the front desk kindly remade my pizza but gave me two medium pizzas instead of one large and one medium. Not wanting to hassle her further, I accepted the mediums and left."

"Had a large order. Prepaid it online and scheduled a pickup for several hours later for a party I was having. When I arrived (a little early) they were still finishing up my order. Hot and fresh out of the oven. Got home and the pizza was still hot and steaming. Everyone enjoyed it. Have been several times and have no reason not to go back. Employees were friendly and courteous. Good job Dominoes!"